Jesse Sakaue
Alhambra ,CA
Summary
Motivated leader with proven expertise in operations oversight and staff management, notably at Bloomingdales Balenciaga. Excelled in enhancing customer satisfaction and streamlining processes, achieving significant efficiency improvements. Skilled in stock management and fostering team development, take pride at driving business growth and operational excellence. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Bloomingdales Balenciaga
01.2022 - Current
- Supervised and evaluated Sales Team to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained Sales associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Operations Manager
Bloomingdales Balenciaga
01.2021 - 01.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Developed and maintained knowledgeable and productive team of employees.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Assistant Manager
Michael Kors
09.2019 - 01.2021
- Mentored team members to enhance professional development and accountability in workplace.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Stock Supervisor
Michael Kors
09.2016 - 01.2019
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
Assistant Financial Advisor
First Allied Securities Inc.
01.2014 - 03.2015
- Worked with clients to support understanding of rationale and details of financial strategies.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Education
Associate of Science - Nursing
Citrus College
Glendora, CA04.2023
Associate of Science - Vocational Nursing
American Career College
Ontario, CA03.2018
Skills
- Stock management
- Operations Oversight
- Store Organization
- Loss Prevention
- Business Development
- Department Oversight
- Staff Management
- Store operations
Accomplishments
- Profficient with Microsoft Excel to develop inventory tracking spreadsheets as well as other Microsoft applications.
- Has helped grow and lead the Bloomingdales Balenciaga Boutique to be one of the top concessions in the US as far as volume.
- Currently taking responsibility of Operations and Manager duties.
Timeline
Assistant Store Manager
Bloomingdales Balenciaga
01.2022 - Current
Operations Manager
Bloomingdales Balenciaga
01.2021 - 01.2022
Assistant Manager
Michael Kors
09.2019 - 01.2021
Stock Supervisor
Michael Kors
09.2016 - 01.2019
Assistant Financial Advisor
First Allied Securities Inc.
01.2014 - 03.2015
Associate of Science - Nursing
Citrus College
Associate of Science - Vocational Nursing
American Career College