Dynamic leader with proven expertise in operations management and team building, honed at Gerber Collision & Glass. Excelled in enhancing sales, profitability, and employee satisfaction through strategic leadership and effective problem resolution. Skilled in training and coaching, fostering strong relationships, and driving efficiency. Achieved significant improvements in process optimization and customer trust.
I attended 84 classed virtual or self lead and passed all testing in processes to earn a platinum level in estimating processes.