Summary
Overview
Work History
Education
Skills
Timeline
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Jesse Stephens

Memphis,TN

Summary

Four years of managerial experience mainly running back of house but also managing front of house operations simultaneously. Five years total food service experience. Before I started working I dedicated myself to 9 years of competitive swimming.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Baby Jacks BBQ
12.2019 - 08.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Shift Lead

Incredible Pizza Company
12.2018 - 07.2019
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

Education

Bachelor of Science - Computer Science

University of Memphis
Memphis, TN
04.2026

Skills

  • Customer Engagement
  • Operations Management
  • Complaint Resolution
  • Shift Management
  • Passion for Customer Satisfaction
  • Customer-Oriented
  • Adaptable
  • Supervisory Skills
  • Point of Sale (POS) System Operation
  • Drawer Balancing

Timeline

Restaurant Manager

Baby Jacks BBQ
12.2019 - 08.2023

Shift Lead

Incredible Pizza Company
12.2018 - 07.2019

Bachelor of Science - Computer Science

University of Memphis

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Jesse Stephens