Jesse Vales
Spokane
Summary
Dedicated Life Insurance Agent specializing in client education and compliance. Builds lasting relationships while enhancing customer engagement and satisfaction. Experienced in various settings with a strong focus on safety and efficiency. Skilled in manual labor and equipment operation, contributing to organized and productive workspaces.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Bankers Life Insurance
Spokane
04.2026 - Current
- Developed and nurtured client relationships through consistent follow-ups and personalized support, enhancing client trust and satisfaction.
- Guided clients in understanding life insurance products and benefits through comprehensive consultations, empowering informed decision-making.
- Monitored compliance with applicable laws during policy issuance and recommendations, safeguarding client interests and maintaining regulatory standards.
Cultivation Technician
Phat Panda
Spokane
04.2024 - 08.2024
- Cultivated cannabis plants using best practices for optimal growth and quality.
- Monitored environmental conditions to ensure ideal growing conditions for plants.
- Operated hydroponic systems to maintain nutrient delivery and water levels.
- Documented plant growth data, tracking progress throughout the cultivation cycle.
- Performed regular inspections of plants for signs of disease or pests and took action promptly.
Landscaping Worker
New Century Lawn Care
Spokane
05.2017 - 05.2019
- Operated landscaping equipment to enhance lawn care and maintenance outcomes.
- Applied fertilizers and pesticides according to safety guidelines and environmental standards.
- Performed maintenance tasks including raking leaves, weeding gardens, and trimming hedges to maintain aesthetic and health of landscapes.
- Adhered to safety protocols while operating machinery or handling hazardous chemicals.
- Used shears, pruners and chainsaws to prune hedges, trees, and shrubs.
Manager
Senor Froggy
Spokane
04.2012 - 04.2017
- Managed daily operations and ensured high-quality service for customers.
- Trained and supervised team members, enhancing their performance and efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved customer complaints promptly, maintaining high satisfaction and loyalty.
- Oversaw inventory management and ordered supplies to maintain stock levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
GED -
Career Path Services
Spokane, WA05-2006
Skills
- Client relationship management
- Customer service
- Product knowledge
- Compliance adherence
- Policy analysis
- Data documentation
- Organization and prioritization
- Attention to detail
- Effective communication
- Inventory management
- Sanitation procedures
- Biosecurity protocols
Certification
- Washington And Idaho Life And Disability Insurance License
Timeline
Life Insurance Agent
Bankers Life Insurance
04.2026 - Current
Cultivation Technician
Phat Panda
04.2024 - 08.2024
Landscaping Worker
New Century Lawn Care
05.2017 - 05.2019
Manager
Senor Froggy
04.2012 - 04.2017
GED -
Career Path Services