Conscientious professional with extensive experience advocating for social and economic well-being of individuals with disabilities. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to service.
Overview
9
9
years of professional experience
Work History
Service Coordinator
Easter Seals Serving Greater Cincinnati
10.2016 - 07.2017
Monitored job skill development progress of individuals with developmental disabilities in sheltered workshop environment
Maintained accurate records and full compliance with government regulations and agency guidelines.
Participated in meetings and discussions with internal and external stakeholders to discuss strategies for successful completion of service projects.
Service and Support Administrator
Hamilton County Developmental Disabilities Service
11.2015 - 10.2016
As part of Multi-Systems Team, developed positive working relationships with individuals with developmental disabilities, their legal representatives, and provider agencies
Attended court dates with individuals, providing moral support, as well as disseminate information regarding Americans with Disabilities Act with legal team, as necessary
Assisted individuals in accessing community supports, including food bank, volunteer opportunities, and employment opportunities
Reviewed and coordinated with Major Unusual Incident investigations, as necessary
Met or surpassed billing goals monthly
Service Coordinator
Franklin County Board of Developmental Disabilities
12.2013 - 11.2015
Facilitated and coordinated annual person-centered plans of service for individuals served, many with significant legal and behavioral backgrounds
Composed addendums as necessary
Composed annual budgets for services to individuals, as well as prior authorizations and county funding
Monitored provision of services to individuals by, at least, monthly home visits
Facilitated team meetings, often monthly, to review behavioral concerns and progress of individuals with behavior support plans
Reviewed and coordinated with Major Unusual Incident investigations, as necessary
Met or surpassed billing goals monthly, often by fifty percent
Vocational Rehabilitation Specilaist
Goodwill Columbus- Workforce Development
03.2010 - 11.2013
Coordinated with department managers of Goodwill Retail, Riverside Methodist Hospital, and Goodwill Workforce Development to institute and maintain internship sites for program participants
Recruited and placed program participants into appropriate internship positions based on individual strengths and departmental needs
Promoted development of interviewing, resume writing and etiquette skills.
Assisted individuals with addressing disabilities and developing career plans.
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Assisted clients in exploring career options and vocational goals.
Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
Liaised with community partners to enhance employment opportunities for individuals with disabilities.
Vocational Rehabilitation Counselor
Houck Limited/Veterans Transition Services
07.2008 - 04.2013
Administered assessments for disabled veterans to explore occupational interests, academic achievement, personal disposition, and intellectual aptitudes
Assisted with development of rehabilitation plan of services, i.e.: case management of up to 75 individuals regionally and internationally
Administered preliminary and comprehensive vocational assessments.
Assisted individuals with addressing disabilities and developing career plans.
Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
Assisted veterans in exploring career options and vocational goals.
Education
Master of Education - Counselor Education - School Counseling
Ohio University
12.2006
Skills
Accurate Recordkeeping
Individualized Service Plans
Resource Utilization
Service Monitoring and Evaluation
Rapport and Trust Building
Notetaking and Documentation
Community Liaison
Needs Assessment
Meeting Facilitation
Telephone Communication
Client Advocacy
Timeline
Service Coordinator
Easter Seals Serving Greater Cincinnati
10.2016 - 07.2017
Service and Support Administrator
Hamilton County Developmental Disabilities Service
11.2015 - 10.2016
Service Coordinator
Franklin County Board of Developmental Disabilities
12.2013 - 11.2015
Vocational Rehabilitation Specilaist
Goodwill Columbus- Workforce Development
03.2010 - 11.2013
Vocational Rehabilitation Counselor
Houck Limited/Veterans Transition Services
07.2008 - 04.2013
Master of Education - Counselor Education - School Counseling
Ohio University
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