Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Server

Jesse L. Swanson

North Highlands,Ca

Summary

Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

13
13
years of professional experience

Work History

Server

World Of Beer
08.2016 - 12.2020


  • Ability to self motivate, proper cash handling procedures and adhere to state and local health sanitation laws
  • Written end of night log and maintaining a sharp eye on nightly sales reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Bar Manager

The Local House
12.2013 - 03.2016
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

Server

Llywelyn's Pub
05.2008 - 12.2013
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Diploma -

Seckman Sr. High School
Imperial, MO
05.2005

Skills

  • Process Monitoring
  • Dish Preparation
  • Control of Expenses
  • Customer Service and Rapport
  • Train Employees
  • Plates Presentation
  • Regulatory Compliance
  • Cash Handling
  • Dining Customer Service

Accomplishments

  • MAY 2005, IMPERIAL MO ㅡ
  • Awards Employee of the month, multiple sales contests, including pink cup sale in one month 2300 pink cups were sold for 1 dollar a piece and donated to breast cancer awareness.

Timeline

Server

World Of Beer
08.2016 - 12.2020

Bar Manager

The Local House
12.2013 - 03.2016

Server

Llywelyn's Pub
05.2008 - 12.2013

Diploma -

Seckman Sr. High School

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Jesse L. Swanson