Jessemie Diaz
Hartford,CT
Summary
Leadership
Creativity
Organization
Problem Solving
Teamwork
Overview
12
12
years of professional experience
Work History
Medical Receptionist
Solinsky EyeCare
05.2023 - Current
- Schedule and register patients in a timely manner to reduce wait times by over
- Maintain medical records for a facility with over 250 patients,using accurate medical terms to boost efficiency.
- Check patients in and out, providing excellent customer service to improve patient satisfaction.
- Perform various administrative task, including answering phones and sorting incoming mail quickly.
Dining Room Supervisor
Mclean Retirement Home
05.2022 - 05.2023
- Enhanced customer satisfaction by providing exceptional dining experiences and promptly addressing concerns.
- Streamlined operations for increased efficiency by supervising staff, delegating tasks, and ensuring adherence to policies.
- Maintained a clean and safe dining environment with regular inspections and thorough training of staff members.
- Increased overall resident's satisfaction, implementing a system for tracking and responding to feedback in a timely manner.
Server/Supervisor
Legal Sea Foods
09.2011 - 10.2020
- Enhanced customer satisfaction by providing efficient and friendly service to guests.
- Assisted management in reducing food waste by closely monitoring inventory levels and expiration dates.
- Improved communication among staff members through regular team meetings and open discussion forums.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
Education
High School Diploma -
Revere High School
Revere, MA06.2007
Skills
- Medical Transcription
- Referral Verification
- Medical Billing
- Medical Terminology
Timeline
Medical Receptionist
Solinsky EyeCare
05.2023 - Current
Dining Room Supervisor
Mclean Retirement Home
05.2022 - 05.2023
Server/Supervisor
Legal Sea Foods
09.2011 - 10.2020
High School Diploma -
Revere High School