JESSENIA ROSADO MARCANO
Tampa
Summary
References:
Madeline Oropeza
Friends for 20 years
443-960-3838
Limarie Rivera
Friends for 10 years
774-994-0404
Mildred Rivera
Friends for 10 years
508-718-9362
Overview
4
4
years of professional experience
Work History
Medical Assistant
INSTIC HEALTH
Tampa, FL
03.2024 - Current
- Managed patient records using electronic health record (EHR) systems to ensure data accuracy.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Communicated effectively with patients to provide instructions and answer inquiries regarding services.
- Scheduled patient appointments, enhancing workflow efficiency for medical staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Streamlined patient check-in process and check out, reducing administrative burden for medical staff.
- Improved clinical workflow with introduction of electronic health records system.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Oriented and trained new staff on proper procedures and policies.
- Submit Prior Authorization thru Cover My Meds
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Scheduled appointments and maintained calendars for staff, improving operational efficiency.
- Processed incoming mail and packages, facilitating smooth office operations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Certified Nurse Aide Technician
Project Independence
New Bedford, MA
01.2023 - 12.2023
- Maintained cleanliness of patient areas, adhering to infection control protocols.
- Documented patient care activities accurately in electronic health records.
- Supported mobility by assisting patients during transfers and ambulation.
- Improved patient care by efficiently managing daily tasks such as bathing, dressing, and feeding patients.
- Facilitated timely patient transfers by assisting with safe mobility techniques and proper equipment usage.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Personal Care Assistant
Tempus Unlimited
New Bedford, MA
01.2022 - 12.2023
- Implemented best practices in hygiene and infection control, improving overall client safety standards.
- Provided emotional support and companionship, fostering positive relationships with clients and families.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
Education
No Degree - CERTIFIED NURSE AID
LIFESTREAM
New Bedford, MA08-2023
No Degree - English-as-a-Second-Language Education
Bristol Community College
Fall River, MA01-2016
High School Diploma -
JOSE S ALEGRIA
DORADO, PR07-2007
Skills
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
- Electronic health records
- Electronic medical records
- CPR
- Specimens collection and processing
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Patient care coordination
- Medical supply inventory
- Equipment sterilization
- Valid Florida driver's license
- Reliable transportation
- Conversant in Spanish and English
- Medical terminology
- TMS Treatment
Timeline
Medical Assistant
INSTIC HEALTH
03.2024 - Current
Certified Nurse Aide Technician
Project Independence
01.2023 - 12.2023
Personal Care Assistant
Tempus Unlimited
01.2022 - 12.2023
No Degree - CERTIFIED NURSE AID
LIFESTREAM
No Degree - English-as-a-Second-Language Education
Bristol Community College
High School Diploma -
JOSE S ALEGRIA