Jessenia Segura
Mansfield
Summary
Experienced human resources professional with a proven track record in developing and implementing HR strategies aligned with business objectives. Recognized for fostering a collaborative team environment and consistently achieving results through effective talent management and employee development initiatives. Known for adaptability and reliability, with strong skills in organizational development and performance management to ensure productivity and cohesion within the workforce.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Human Resources/Payroll
NorthStar Energy Solutions
03.2024 - Current
- Processed and verified payroll for72 employees on a bi-weekly basis
- Collaborated with HR department to ensure timely and accurate processing of new hires, terminations, and changes in employee status
- Generated payroll reports for management review, including summaries of earnings, taxes, deductions, and benefits
- Researched and resolved discrepancies or errors in payroll data to ensure accuracy
- Managed electronic timekeeping system to accurately track employee attendance and calculate hours worked
- Developed and implemented HR policies and procedures to ensure compliance with labor laws and regulations
- Managed the full recruitment cycle, including sourcing candidates, conducting interviews, and making job offers
- Conducted performance evaluations for employees to assess job performance and provide feedback for improvement
- Created and delivered training programs on topics such as diversity awareness, sexual harassment prevention, and conflict resolution
- Maintained accurate employee records in compliance with legal requirements
- Collaborated with management to develop strategies for talent acquisition and retention
- Led investigations into employee complaints or misconduct allegations in a fair and impartial manner
- Developed compensation structures based on market research to attract top talent while maintaining budgetary constraints
- Provided guidance to managers regarding disciplinary actions or terminations in accordance with company policies
- Developed succession planning initiatives to identify high-potential employees for future leadership roles within the organization
- Conducted salary surveys to ensure competitive compensation packages are offered to employees across all levels of the organization
- Implemented a remote work policy during COVID-19 pandemic that ensured business continuity while prioritizing employee safety
Human Resources Generalist
Automan Inc
06.2022 - 03.2024
- Implemented company policies and procedures
- Managed benefits, conducted new hire orientation, onboarding and screened interviews
- Respond to employee inquiries regarding payroll, FMLA, and general employee personnel issues
- Review and update HR and employee-related forms to ensure forms are current and compliant, and all company-related entities are using current and consistent forms
- Schedule and conduct new employee orientation activities including meeting arrangements, compilation of new hire paperwork, and overview of timekeeping and payroll systems
- Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Human Resources Generalist
Accurate Personnel LLC
02.2021 - 05.2023
- Implemented company policies and procedures
- Managed benefits, conducted new hire orientation, onboarding and exit interviews
- Respond to employee inquiries regarding payroll, FMLA, and general employee personnel issues
- Review and update HR and employee-related forms to ensure forms are current and compliant, and all company-related entities are using current and consistent forms
- Schedule and conduct new employee orientation activities including meeting arrangements, compilation of new hire paperwork, and overview of timekeeping and payroll systems
- Input new employee information into payroll and timekeeping systems to create employee records
- Assist with creating personnel files using electronic file system
- Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions
DCI Analyst
Katmai Government Services
09.2018 - 11.2020
- Assessed data concerning U.S Army maneuver operations through radio communications
- Obtained and formatted data using Microsoft PowerPoint and additional multimedia applications
- Reduced errors in data entry, instituting rigorous quality control checks.
- Input data into Falcon View and assigned computer systems to guarantee all data points were addressed correctly
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
Human Resources Generalist
Mortgage Connect LP
11.2016 - 08.2018
- Provided full spectrum recruitment for all open positions as assigned but the human resources director
- Meticulously sourced and screened candidate pools to provide hiring managers with high-quality candidates
- Scheduled interviews and follow-ups, as well as on-boarding procedures for new hires
- Provided ongoing guidance to departments to ensure adherence to all company policies, regulations, and laws
- Administered employee benefits programs and assisted with open enrollment.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Human Resource Generalist
Co-Operative Industries Aerospace & Defense
09.2013 - 10.2016
- Led HR functions-onboarding, employee relations, training and development, benefits administration, leave management, policy development, I-9 compliance, EEP reporting and workforce planning
- Verified background checks and drug screens
- Utilized ATS to coordinate, schedule and interview candidates, continuously partnering with hiring managers and department heads on workforce and succession planning efforts
- Served as a backup to recruiting and payroll
- Increased employee engagement and orientation satisfaction by an average of10% within a4mo time frame
- Developed12-month onboarding program that cycled analytical data for continued improvement
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Created and delivered HR training sessions to staff, managers and executives.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Human Resources Generalist
Department of Defense, United States Army
01.2010 - 09.2013
- Streamlined the management of GSA credit cards and receipts and distributed them to the appropriate personnel
- Headed payroll for more than65 employees
- Regulated leave administration, including vendor management, health benefits, employee notifications, and disability programs
- Led job analysis and evaluations, which resulted in quality job specification
- Successfully recruited more than20 professionals and organized all regulations and laws from updating walls to training and new regulations
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Implemented and supervised orientation procedures for new hires.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
Education
Bachelor of Business - Human Resources Management
Texas A&M University
Killeen, TX01.2021
Associate of Applied Science - Business Administration Management
Tarrant County College
Fort Worth, TX01.2018
Skills
- Benefits Administration
- Payroll management
- HR collaboration
- Workers' Compensation
- Payroll auditing
- Employee relations
- Timekeeping
- Performance Management
- Benefits administration
- HRIS
- Recruiting
- Employment & labor law
- Records management
- Conflict management
- Customer service
- Manufacturing
- Organization design
- Succession planning
Certification
secret clearance
Links
https://www.linkedin.com/in/jessenia-segura
Military Service
- Branch: United States Army
- Service Country: United States
- Rank: Sergeant
- April2006 to April2017
- 42A-Human Resources
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Human Resources/Payroll
NorthStar Energy Solutions
03.2024 - Current
Human Resources Generalist
Automan Inc
06.2022 - 03.2024
Human Resources Generalist
Accurate Personnel LLC
02.2021 - 05.2023
DCI Analyst
Katmai Government Services
09.2018 - 11.2020
Human Resources Generalist
Mortgage Connect LP
11.2016 - 08.2018
Human Resource Generalist
Co-Operative Industries Aerospace & Defense
09.2013 - 10.2016
Human Resources Generalist
Department of Defense, United States Army
01.2010 - 09.2013
Associate of Applied Science - Business Administration Management
Tarrant County College
Bachelor of Business - Human Resources Management
Texas A&M University
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