Jessenia Martinez

- Plan and organize various events.

- Maintained relationships with clients by providing excellent customer service.

- Coordinate with production staff to ensure successful event execution.

- Assist in developing marketing plans to increase ticket sales revenue.

- Hire professionals, including DJs, bands, and audio-visual techs.

- Handle all aspects related to decorations and equipment rental.

- Ensure compliance with all legal requirements related to the entertainment industry.

- Supervise crew during the setup and breakdown of equipment at venues.

- Assign tasks and work hours to staff.

- Organize and coordinate music, performers, and other entertainment for special occasions.

- Payroll.

- Contract Negotiations.

- Managed teams and operations across 12 Drybar locations in Las Vegas and Los Angeles to boost field performance and client acquisition.

- Coordinated exclusive event buyouts for a diverse clientele, ranging from CEOs to VIPs.

- Sourced internal and external talent to fill positions such as Bar Managers, Shop Managers, Shift Leads, Stylists, and Receptionists.

- Effectively handled high-value negotiation, documentation, and contract execution.

- Managed the financial performance and daily operations of salon bars.

- Established connections with local beauty schools and businesses to attract talent.

- Directed and supported the assigned shops and management in alignment with company guidelines.

- Ensured operations met federal, state, and local regulatory requirements.

- Led team members by offering coaching and feedback to enhance talent development.

- Directed and educated the team on enhancing appointment booking efficiency in all shops.

- Maintained the operational safety and efficiency of five shops to brand-level standards.

- Managed the entire inventory for all shops.

- Fully participated in meetings, trainings, and events.

- Regularly joined discussions to enhance teamwork and formulate plans that meet business requirements.

- Delivered weekly updates on company initiatives, policy changes, and deadlines.

- Maintained outstanding internal and external customer satisfaction.

- Weekly completion of payroll submissions and additional required reports.

- Oversaw managerial duties for more than 1,000 employees.

- Upheld and enhanced hospitality standards at Drybar.

- Handled additional tasks as directed.