Jessi Roberts
Conway,SC
Summary
Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, closing/funding and customer satisfaction targets. Track record of exceeding expectations and strong understanding of TRID guidelines and HUD regulations, which fortifies compliance accuracy. Excel in communication, problem-solving, and teamwork, ensuring seamless transactions and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Closer II
Wintrust Mortgage
Rosemont, IL
05.2016 - Current
- Coordinates scheduling details with Title and Escrow companies
- Verifies accuracy and consistency of documents by performing an audit of the file checking for any discrepancies while preparing closing package.
- Ensured proper execution of all documents at the closing table.
- Closes the loan in compliance with investor guidelines as well as meeting all at-closing conditions to assist investor delivery for the third-party sale of the loan.
- Reviews Closing Disclosure for accuracy and completeness.
- Requests wire from the warehouse line.
- Forwards the Closing Disclosure to the consumer, processor, and loan officer/assistant in one of the 3 approved delivery methods.
- Communicates with the title/escrow company prior to the consummation and/or during the signing, if necessary.
- Expert in the following state bond programs: IFA, IHDA, MHFA, and NDHFA.
- Expert in Living Trusts.
- Provided excellent customer service throughout the entire process.
- Managed a high volume of files on a daily basis.
- Ensured compliance with federal regulations such as RESPA, TILA, ECOA, TRID.
- Managed and resolved concerns, problems or issues to avoid closing delays.
- Handled pipeline of active deals in closing stage.
Senior RESPA Coordinator/Trainer
Wintrust Mortgage
Rosemont, IL
10.2010 - 05.2016
- Generated and reviewed various mortgage disclosures, such as the Loan Estimate (LE) and Initial Closing Disclosures (ICD), ensuring they are accurate, complete, and provided to borrowers within the regulatory timeframe.
- Stayed up to date on federal and state regulations related to mortgage disclosures to ensure compliance and to implement necessary changes in practices.
- Maintained and organized disclosure documents, ensuring they are properly filed and easily accessible for audits and future reference.
- Worked closely with loan officers, processors, secondary, underwriting, and closing to gather the necessary information and ensure that disclosures reflect the correct loan term and conditions.
- Developed comprehensive training manuals and procedures.
- Trained all new hires and current employees on procedures and policies.
Loan Opener
Wintrust Mortgage
Downers Grove, IL
07.2010 - 10.2010
- Reviewed loan application packages to ensure accuracy and completeness.
- Prepared loan documents for submission to the processing department.
- Ordered title commitments
- Ordered TRVs
- Ordered Insurance
- Completed employment verifications
- Ordered payoff letters and statements
Education
High School Diploma -
Bolingbrook High School
Bolingbrook, IL06-2010
Skills
- Loan closing documentation
- File Management
- Regulatory Compliance
- Loan Disbursement
- Teamwork and Collaboration
- Interpersonal Skills
- Continuous Improvement
- Professionalism
- Reliability
- Problem-solving abilities
- Time Management
- Time management abilities
- Resolve paperwork errors
- Self Motivation
- Adaptability and Flexibility
- Excellent Communication
- Quality Control
- Verbal Communication
- Problem-solving aptitude
Affiliations
- Highest score bowler in mixed gender league.
Timeline
Closer II
Wintrust Mortgage
05.2016 - Current
Senior RESPA Coordinator/Trainer
Wintrust Mortgage
10.2010 - 05.2016
Loan Opener
Wintrust Mortgage
07.2010 - 10.2010
High School Diploma -
Bolingbrook High School
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