Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JESSI RUBIO

HIALEAH

Summary

Seeking a position in an environment where I can gain knowledge and enhance my skills. Detail-oriented and customer-focused professional with extensive experience in money handling and delivering exceptional customer service.

Seeking a Bank Teller position to leverage my strong numerical aptitude, attention to detail, and ability to build lasting relationships with customers. Committed to ensuring accuracy, efficiency, and a positive experience for clients while adhering to banking policies and procedures.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Spring Care Center
03.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Assistant Manager

Aviva
01.2023 - 08.2024
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.

Receptionist

Gardens Animal hospital
06.2021 - 03.2022
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Agent

Doctor Insurance CORP
01.2019 - 01.2021
  • Guided over 100 new clients in selecting optimal health insurance plans, ensuring clarity and satisfaction while managing monthly payments and inquiries.
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.

Education

Associate of Arts - Applied Psychology

Miami Dade College
Miami, FL
04-2024

Skills

  • Data confidentiality

  • Customer service

  • Oral and writing communication

  • Client communication

  • Clerical support

  • Fluent in Spanish and English

  • Problem-solving skills

  • Basic accounting

  • Attention to detail

  • Financial software

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

Spring Care Center
03.2025 - Current

Assistant Manager

Aviva
01.2023 - 08.2024

Receptionist

Gardens Animal hospital
06.2021 - 03.2022

Agent

Doctor Insurance CORP
01.2019 - 01.2021

Associate of Arts - Applied Psychology

Miami Dade College

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