Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Clique Hospitality
06.2022 - 03.2024
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Customer Experience Agent
SITEL
06.2021 - 05.2022
Managed high-volume calls while maintaining exceptional standards of professionalism and accuracy.
Investigated customer complaints and escalated issues to address critical requests.
Operations Manager
Panacea Cannabis
08.2014 - 01.2017
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.