Jessica Alanis
College Station,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ready to contribute to a dynamic team and make a positive impact.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Patient Access Rep. II
CHI St Joseph
College Station, Texas
03.2024 - Current
- Greeted patients and visitors in a courteous and professional manner.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Assisted with scheduling outpatient appointments.
- Scanned documents into electronic medical records system.
- Created new patient accounts in EMR system as needed.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
Fulfillment Lead
Lowe's
Bryan, TX
10.2019 - 06.2022
- Provided guidance and support to team members in order to meet daily goals.
- Organized workflow to ensure all orders were processed accurately and on time.
- Resolved customer complaints or discrepancies in orders promptly and professionally.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Trained new employees regarding warehouse procedures and standards.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Medical Assistant/ Phlebotomy
BCS Abundant Life Family Practice
Bryan, Tx
01.2017 - 01.2019
- Accurately recorded and reported test results according to established procedures
- Routinely performed medical laboratory tests, procedures
- Prepared patient rooms prior to their arrival
- Recorded patient's medical history, vital statistics and test results in medical records
- Escorted patients to examination rooms and prepared them for physician exam
- Took and recorded patients vital signs
- Experience in drawing blood on pediatric, geriatric and adult patients
PCC/ Medical Assistant
Wellvia Telemedicine
Bryan, Tx
01.2015 - 01.2019
- We triage patients over the phone and connect them with a physician in their state
- We also call in Rx, take the height and weight verbally over the phone, take family history, any allergies, surgeries, current medication, chief complaint and review patient's demographics
Certified Nurses Aide
Crestview Retirement Community
Bryan, Tx
01.2010 - 01.2012
- Assisted residents with multiple chronic diagnoses including COPD and asthma
- Provided quality nursing care in accordance with resident care and assistance with daily living activities
- Read and record vital signs
- Positioned residents for comfort and to prevent skin pressure problems
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment
- Charted daily information on the residents such as mood changes, mobility activity, eating percentages and daily inputs and outputs
- Provided residents and families with emotional support
- Promoted continuity of care by accurately and completely communicating to other caregivers the status of residents for which care is provided
Medical Assistant/ Phlebotomist
BVCAA Clinic
Bryan, Tx
01.2005 - 01.2007
- Accurately recorded and reported test results according to established procedures
- Routinely performed medical laboratory tests, procedures
- Prepared patient rooms prior to their arrival
- Collected urine and fecal samples
- Kept facility stocked with necessary supplies, equipment and instruments
- Performed routine tests such as urine dipstick, vision and hearing tests
- Helped physicians examine and treat patients by assisting with instruments, injections, and suture removal
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Recorded patient's medical history, vital statistics and test results in medical records
- Escorted patients to examination rooms and prepared them for physician exam
- Ensured proper care for victims of domestic violence
- Served as a liaison between patients and physicians to assist patients in understanding their treatment plans
- Tested patients blood glucose levels
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care
- Took and recorded patients vital signs
- Experience in drawing blood on pediatric, geriatric and adult patients
Medical Assistant
B/CS Family Medicine clinic
Bryan, Tx
01.2002 - 01.2004
- Accurately recorded and reported test results according to established procedures
- Routinely performed medical laboratory tests, procedures
- Prepared patient rooms prior to their arrival
- Collected urine and fecal samples
- Kept facility stocked with necessary supplies, equipment and instruments
- Performed routine tests such as urine dipstick, vision and hearing tests
- Helped physicians examine and treat patients by assisting with instruments, injections, and suture removal
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Recorded patient's medical history, vital statistics and test results in medical records
- Escorted patients to examination rooms and prepared them for physician exam
- Ensured proper care for victims of domestic violence
- Served as a liaison between patients and physicians to assist patients in understanding their treatment plans
- Tested patients blood glucose levels
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care
- Took and recorded patients vital signs
Phlebotomist
St. Joseph Hospital
Bryan, Tx
01.2005
- Developed and maintained positive customer relationships through effective communication
- Promptly and efficiently distributed specimens to their proper department
- Experienced in drawing blood on pediatric, geriatric and adult patients
Education
Phlebotomy -
Blinn College
Bryan, TxGED -
Bryan Adult Learning Center
Bryan, TxCNA -
Harlingen Nursing School
HarlingenSkills
- Strong medical ethic
- Strong clinical judgement
- Patient/ family focused
- Medical terminology knowledge
- Bilingual in English/ Spanish
- Calm and level-headed under duress
- Quick problem solver
Certification
- Blinn College, Phlebotomy, Bryan, Tx
- Bryan Adult Learning Center, GED, Bryan, Tx
- Harlingen Nursing School, CNA, Harlingen, Tx
Timeline
Patient Access Rep. II
CHI St Joseph
03.2024 - Current
Fulfillment Lead
Lowe's
10.2019 - 06.2022
Medical Assistant/ Phlebotomy
BCS Abundant Life Family Practice
01.2017 - 01.2019
PCC/ Medical Assistant
Wellvia Telemedicine
01.2015 - 01.2019
Certified Nurses Aide
Crestview Retirement Community
01.2010 - 01.2012
Medical Assistant/ Phlebotomist
BVCAA Clinic
01.2005 - 01.2007
Phlebotomist
St. Joseph Hospital
01.2005
Medical Assistant
B/CS Family Medicine clinic
01.2002 - 01.2004
Phlebotomy -
Blinn College
GED -
Bryan Adult Learning Center
CNA -
Harlingen Nursing School