Summary
Overview
Work History
Education
Skills
Certification
ICT Skills
Timeline
Generic

Jessica Alvarez

Summary

Highly organized and solutions-oriented professional with strong leadership and mentoring abilities. Experienced in overseeing projects through all stages of execution with precision, and a proven track record of achieving project goals. Known for exceptional attention to detail, time management, and communication skills. Creative, driven, and committed to continuous learning and growth. Confident in taking on new challenges, and dedicated to delivering high-quality results. Eager to contribute and thrive within a dynamic, collaborative team environment.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Store Manager

Trader Joes
01.2017 - Current
  • Lead a Trader Joes store grossing $900K a week
  • Track sales growth, inventory management, and optimize scheduling
  • Successfully motivate employee growth and personal development
  • Manage near and long-term store projects – organize timelines and deliverables needed to achieve project goals.
  • Analyze average sales trends when forecasting and inputting the daily order leading to a consistent product inventory and a decrease of unnecessary backstock.
  • Perform daily tasks including customer service, merchandising, inventory control, transaction processing, problem solving, time management, and marketing.
  • Build creative marketing displays to capture customer attention and increase revenue.
  • Consistently communicate and collaborate with crew members, the corporate office and other store locations.
  • Act as a customer concierge, building rapport with customers while utilizing effective interpersonal skills.

Project Manager

Pro-Unlimited
01.2014 - 01.2020
  • Company Overview: Contractor for Houghton Mifflin Harcourt, a global education company that provides digital and print content for K-12 school districts
  • Managed school district pilots (trials) across California when teachers would want to try out a product for a shortened period of time before purchasing
  • Handled every aspect of the trial period from coordinating and maintaining digital accounts to setting up professional development training to writing and responding to daily emails, all to ensure teacher success with the product and advance the customer in the sales cycle
  • Oversaw pilot revenue budgets to ensure we did not exceed spending targets
  • Demonstrated success in coordinating team resources, troubleshooting and maintaining timelines
  • Communicated with sales team on a weekly basis to provide updates and collaborate on ways to consistently improve the customer experience
  • Contractor for Houghton Mifflin Harcourt, a global education company that provides digital and print content for K-12 school districts

Opening Manager/Preschool Teacher

The Learning Experience
01.2013 - 01.2014
  • Ensured the health and safety of the children in the center
  • Provided effective communication with the parents, management and teachers
  • Facilitated content creation, instructional design and analytical problem solving
  • Enrolled children into the school, coordinated schedules, and created classes
  • Oversaw the day-to-day operations of the center

Stand-in Actor

Central Casting - Los Angeles
01.2001 - 01.2013
  • Portrayed acting role while crew set up lighting and camera equipment.
  • Collaborated effectively with diverse team members to achieve shared objectives.
  • Managed time efficiently across multiple projects to meet deadlines.
  • Demonstrated professionalism on set by arriving early and adhering to directions.
  • Practiced improvisation techniques for adaptability during filming.
  • Sustained high energy and concentration throughout lengthy shoots and performances.

Preschool Teacher

Pinecrest Schools
01.2010 - 01.2011
  • Created a caring and enriching environment for pre-school aged children
  • Facilitated education and learning thru conflict resolution, critical thinking, analytical problem solving, content creation and instructional design
  • Built relationships with management, parents, children and teachers
  • Utilized organizational skills and time management efficiently

Youth Behavior Specialist

Casa Pacifica
01.2005 - 01.2010
  • Provided operational and behavioral support services for a crisis care center, which housed abused, neglected, and at-risk youth with severe emotional and behavioral challenges
  • Supervised staff and managed facilities - delegating tasks, providing regular follow up and performance feedback to team members
  • Managed caseloads of 3-5 clients (children) in multiple areas to include rehabilitation and therapeutic activities
  • Responded to any client on campus that needed special one on one attention, teaching positive coping skills and providing encouragement and praise
  • Tracked, recorded, and reported information as related to client’s progress and needs to social services, therapists and caseworkers
  • Provided supervision, assistance, set boundaries, and advocated for clients
  • Acted as a mentor or parent figure, and assured safety, while creating trusting relationships

Education

Cal State Channel Islands
01.2008

Moorpark Community College
01.2006

Skills

  • Microsoft Office proficiency
  • Google Drive expertise
  • Spreadsheet management
  • Email communication
  • Presentation skills
  • Social media strategy
  • Sales forecasting
  • Inventory and project management
  • Marketing displays
  • Team leadership
  • Operational budgeting
  • Staff training and supervision
  • Store operations oversight
  • Operational efficiency
  • POS systems knowledge
  • Promotional planning
  • Root-cause analysis
  • Shift scheduling

Certification

  • First Aid and CPR
  • Life Space Crisis Intervention (LSCI)
  • Food Handler Certified

ICT Skills

  • Microsoft Office
  • Google Drive
  • Spreadsheets
  • Emails
  • Presentations
  • Slide shows
  • Social media

Timeline

Store Manager

Trader Joes
01.2017 - Current

Project Manager

Pro-Unlimited
01.2014 - 01.2020

Opening Manager/Preschool Teacher

The Learning Experience
01.2013 - 01.2014

Preschool Teacher

Pinecrest Schools
01.2010 - 01.2011

Youth Behavior Specialist

Casa Pacifica
01.2005 - 01.2010

Stand-in Actor

Central Casting - Los Angeles
01.2001 - 01.2013

Cal State Channel Islands

Moorpark Community College

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Jessica Alvarez