Jessica Alward
Kissimmee,FL
Summary
Diligent Public Health Detailer with solid background in public health education. Known for developing and implementing comprehensive health programs that positively impact provider knowledge and encourage behavior change. Demonstrates expertise in health communication and program evaluation to facilitate informed patient care decisions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Training Facilitator
NaRCAD(Nat'l Resource Ctr. for Academic Detailing)
07.2019 - Current
- Facilitated virtual, in-person and blended learning sessions.
- Utilized various teaching methods to accommodate diverse learning styles among participants, increasing overall comprehension levels.
- Fostered a culture of continuous learning.
- Provided coaching and mentoring to trainees.
- Identified areas in need of improvement and implemented solutions.
- Incorporated real-world examples to provide employees with practical applications of theoretical concepts.
- Assessed and addressed skill gaps for trainees.
- Administered assessments to track progress and address any areas requiring additional focus or support for learners'' growth.
- Analyzed and evaluated training effectiveness and program outcomes.
- Edited training materials.
- Administered assessments before, during and after courses.
- Documented class attendance and participation and provided feedback to management.
Public Health Educator/Lean Coordinator
State of NH Dept. of Public Health
06.2019 - Current
- Develops and implements Lean program policies, procedures and prevention program activities related to infectious diseases to obtain positive outcomes from effective prevention strategies utilized by community-based organizations including healthcare providers
Special Duty- Emergency Response
State of NH Incident Management Team
01.2019 - 01.2021
- Work collaboratively to build and strengthen New Hampshire’s ability to respond to Sars-CoV-2 using an all-hazards approach
- Work closely with federal, state and local partners to increase their ability to plan for and respond to public health emergencies
Education and Training Coordinator
State of NH Dept. of Public Health
08.2018 - 06.2019
- Research, plan, develop, conduct and evaluate the training program and products to enhance the capacity of the Bureau of Infectious Disease Control to address needs of clients, providers, community partners and staff
Programming Director/Emergency Planning Coordinator
The Arbors of Bedford Assisted Living
09.2017 - 08.2018
- Serve as administrator on duty
- Assist emergency manager to create and update emergency plans
- Supervise staff
- Create and present cognitively appropriate activities, outings and educational presentations
- Train activities staff
- Schedule staff
- Ensured safety of all parties involved in day to day activities
Office Administrator/Emergency Planner
Congregational Church of Laconia NH
07.2016 - 08.2017
- Manage office
- Supervise team of four
- Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
- Prepare internal and external corporate documents for team members and industry partners
- Preparation of internal and external communications, presentations, and publications
- Schedule meetings and appointments and manage travel itineraries
- Arrange corporate events to take place outside of the work place, such as golf tournaments, fund-raising events and staff appreciation events
- Maintain an organized filing system of paper and electronic documents
- Draft updates of Emergency Plan
- Train staff and congregation for emergency response in all hazard scenarios
- Ensure facility grounds comply with local health and safety requirements
Office Administrator/Executive Assistant to the President
The Storage Station
04.2014 - 06.2016
- Manage office
- Supervise staff of six
- Acts for President when unavailable
- Prepare reports and presentations
- Screen calls and other communications both internal and external
- Manage budgets, contracts and other financial matters
- Project management
- Manage President’s calendar and meetings
- Maintain paper and electronic filing system
- Corporation meeting minutes
- Uphold a strict level of confidentiality
- Schedule travel
- Research
Education
Master of Science - Homeland Security/Emergency Management
Trident University International
01.2020
Bachelor of Arts - Special Education
Western Governors University
01.2013
Skills
- Health Education Proficiency
- Community Health Engagement
- Public Health Awareness
- Collaborative Partnership Building
- Public Health Detailing
- Efficiency Optimization
- Material Design Expertise
- Digital Design Skills
- Skill Enhancement Training
- Effective Communication
Certification
- LEAN Black Belt
- NaRCAD Certified Academic Detailer
- State of NH Supervisor Training
- Diversity & Cultural Competence Trainer
- Several FEMA Certifications- Transcript available upon request
Timeline
Training Facilitator
NaRCAD(Nat'l Resource Ctr. for Academic Detailing)
07.2019 - Current
Public Health Educator/Lean Coordinator
State of NH Dept. of Public Health
06.2019 - Current
Special Duty- Emergency Response
State of NH Incident Management Team
01.2019 - 01.2021
Education and Training Coordinator
State of NH Dept. of Public Health
08.2018 - 06.2019
Programming Director/Emergency Planning Coordinator
The Arbors of Bedford Assisted Living
09.2017 - 08.2018
Office Administrator/Emergency Planner
Congregational Church of Laconia NH
07.2016 - 08.2017
Office Administrator/Executive Assistant to the President
The Storage Station
04.2014 - 06.2016
Bachelor of Arts - Special Education
Western Governors University
Master of Science - Homeland Security/Emergency Management
Trident University International
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