Jessica Arthur
Dadeville,AL
Summary
Proven leader with a track record of enhancing customer satisfaction and expanding client bases at United Johnson Brothers. Specializes in relationship building and small business operations, adept at financial planning and fostering team cohesion. Demonstrated success in innovative sales strategies and process improvements, driving business growth.
Overview
13
13
years of professional experience
Work History
Owner
34 Market
10.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Sales Representative
United Johnson Brothers
03.2016 - 07.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Used customer insights to develop innovative sales strategies to increase sales.
Managing Partner
Longhorn Steakhouse
09.2011 - 03.2016
- Established and implemented business procedures and process improvements.
- Mentored staff members, resulting in a more cohesive team and increased overall performance.
- Established clear communication channels within the organization, fostering collaboration among team members towards shared goals.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
Education
Bachelor of Science - Middle Grades Education
University of Tennessee At Chattanooga
Chattanooga, TN12.2006
Bachelor of Science - Business Marketing
University of Tennessee At Chattanooga
Chattanooga, TN 12.2006
Skills
- Customer Relations
- Relationship Building
- Financial Planning
Timeline
Owner
34 Market
10.2017 - Current
Sales Representative
United Johnson Brothers
03.2016 - 07.2020
Managing Partner
Longhorn Steakhouse
09.2011 - 03.2016
Bachelor of Science - Middle Grades Education
University of Tennessee At Chattanooga
Bachelor of Science - Business Marketing
University of Tennessee At Chattanooga