Jessica Ascencio
Houston,TX
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Coram CVS Specialty Pharmacy
01.2018 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage and entered prescriptions, filled prescriptions and verified that correct items were in box for shipping.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped train pharmacy students who were assigned to our facility.
- Called and faxed doctors offices for prescription refills and insurance authorizations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Education
Certificate - Pharmacy Technician
Texas School of Business
Houston, TX2017
Skills
- Resolving Complaints
- FDA and HIPAA Compliance
- Proper Labeling Procedures
- Fill Orders
- Insurance Claim Processing Software
- High-Volume Environments
- Information Documentation
- Mathematical Aptitude
- Label Products
- Secure Storage of Medications
- Team Collaboration
- Dispensing Medications
- Safety Protocols and Risk Management
- Problem-Solving Skills
- Drug Compatibility Software
- HIPAA
- Labeling Prescriptions
- Answering Customer Questions
- Profile Updating
- Assisting Pharmacists
- Drug Storage Procedures
- Secure Drug Inventory
- Dosage Calculation
- Medicare and Medicaid Processes
- Serve Customers
- Updating Medication Histories
- Organization and Prioritization
- Patient Confidentiality
Timeline
Pharmacy Technician
Coram CVS Specialty Pharmacy
01.2018 - Current
Certificate - Pharmacy Technician
Texas School of Business
Similar Profiles
Nathaniel VelascoNathaniel Velasco
Purchaser at Coram CVS/Specialty InfusionPurchaser at Coram CVS/Specialty Infusion
Kory HruniukKory Hruniuk
Clinical Sales Liaison at Coram CVS Specialty Infusion ServicesClinical Sales Liaison at Coram CVS Specialty Infusion Services
Julie SaucedoJulie Saucedo
Patient Admissions Specialist at Coram Healthcare/CVS Specialty Infusion ServicesPatient Admissions Specialist at Coram Healthcare/CVS Specialty Infusion Services
Elizabeth CueroElizabeth Cuero
Childcare Lead Teacher at C & D's Stepping Stone CenterChildcare Lead Teacher at C & D's Stepping Stone Center
Malcolm ConeoMalcolm Coneo
Life Insurance Agent at Bankers Life Insurance Company Of AmericaLife Insurance Agent at Bankers Life Insurance Company Of America