Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jessica Ashley

Lexington,NC

Summary

  • Dependable candidate successful at managing multiple priorities with a positive attitude.
  • Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Commercial Manager

AutoZone Inc.
11.2014 - Current
    • Increased customer base by 15% over last year by leveraging accounts to build credability.
    • Responsible for driving commercial sales.
    • Develop and maintain positive relationships with commercial customers by managing acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory.
    • Maintain delivery fleet vehicles, manage approved drivers, and account billing.
    • Consistently, train and coach commercial team to deliver WOW customer service.
    • Held many leadership positions within company.
    • Preform billing and account settlement tasks.

Oversize Load Escort Vehicle Operator

Pinky's Flag Car Service
03.2012 - Current
    • Lead or Follow Oversized Load at safe distances
    • Maintain Escort Vehicle for safe operations.
    • Preform repairs on Oversized Loads as necessary on roadside preventing injury to Load driver or public.
    • Assist public with safe movement around Oversized or Over width Loads.
    • Direct traffic when need arises.
    • Assure no damage occurs to roads, bridges, overpasses, power lines, cable lines, phone lines and personal property with High Pole for Over height Loads.
    • Coach Load driver when backing load or maneuvering around problem items like disabled vehicles or pedestrians, tree limbs or mailboxes.
    • Prevent unnecessary accidents.
    • Deliver Mobile Homes, Modular Homes, Cranes, Cement Beams to different locations across United States
    • Answer any questions that customer may have at delivery.
    • Over 325 OS/OW loads successfully delivered and counting.

Education

Medical Billing And Coding Certificate - Medical Billing And Coding

DeVry University
Naperville, Illinois
08.2024

OS/OW Certification - OS/OW Certification

Catawba County Community College
Hickory, North Carolina
02.2012

Associate degree Criminal Justice - Criminal Justice

Davidson County Community College
Lexington, NC
05.2009

Skills

  • Basic Computer training in Microsoft Word, Excel, Access, Outlook, and PowerPoint
  • Customer service skills with over 20 years’ experience
  • Team Training
  • Claims Management
  • Analytical problem solver
  • Time Management
  • Customer Billing

Accomplishments

    Supervised team of [Number] staff members.

  • Achieved 18% increase in sales through effectively helping with staffing and increased training.
  • Documented and resolved loss prevention issue which led to money savings.

Timeline

Commercial Manager

AutoZone Inc.
11.2014 - Current

Oversize Load Escort Vehicle Operator

Pinky's Flag Car Service
03.2012 - Current

Medical Billing And Coding Certificate - Medical Billing And Coding

DeVry University

OS/OW Certification - OS/OW Certification

Catawba County Community College

Associate degree Criminal Justice - Criminal Justice

Davidson County Community College
Jessica Ashley