Jessica Ashley
Grafton,MA
Summary
Accomplished E-Commerce Coordinator with a proven track record at Wegmans Food Markets, Inc, adept in systems aptitude (Instacart, Meals 2 GO) and staff coaching. Demonstrates superior work ethic and managerial skills, significantly enhancing team efficiency and customer satisfaction. Excelled in leveraging administrative skills and customer relations to drive profitability and operational excellence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
E-Commerce Coordinator/ Front-End Coordinator
Wegmans Food Markets, Inc
08.2022 - Current
- Leads the e-commerce teams while providing proactive knowledge based service.
- Efficiently and accurately fulfills Meals 2 Go, Catering and Cart 2 Curb orders.
- Ensures the Front-End runs smoothly and employees have the tools and resources to provide great customer service upon customers entering the store.
- Focused on learning new skills and staying updated on industry changes.
Meals 2 Go Team Member
Wegmans Food Markets, Inc
09.2020 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Catering Customer Service
Wegmans Food Markets, Inc
05.2020 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Restaurant Foods Customer Service
Wegmans Food Markets, Inc
09.2019 - 05.2020
- Assisted in bottom line profitability of Prepared Foods and ensured the best products were served while helping to drive our "Who We Are Values."
- Worked flexible hours across night, weekend, and holiday shifts.
Resturant General Manager
Prezo Grille & Bar
08.2008 - 07.2014
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
Restaurant General Manager
Peppercorns Grille & Tavern
09.2001 - 08.2008
- Monitored restaurant performance and identified opportunities for improvement.
- Built and maintained relationships with vendors and suppliers.
- Created and maintained weekly, monthly, and annual budgets for the restaurant.
Education
Associate of Arts - Liberal Arts And General Studies
Quinsigamond Community College
Worcester, MA05.2004
Skills
- Systems aptitude (Instacart, Meals 2 GO, Labor Pro, POS registers)
- Extensive managerial experience
- Analyzing profitability
- Scheduling and time-tracking
- Staff coaching and training
- Passionate about food
- Superior work ethic
- Administrative skills
- Customer relations
- Proficient in Microsoft Office
Certification
- TIPS Certified Certificate #OFF-000028426363
- AHA Heart Saver CPR/AED
- MA Food Allergen Certified
Timeline
E-Commerce Coordinator/ Front-End Coordinator
Wegmans Food Markets, Inc
08.2022 - Current
Meals 2 Go Team Member
Wegmans Food Markets, Inc
09.2020 - 08.2022
Catering Customer Service
Wegmans Food Markets, Inc
05.2020 - 09.2020
Restaurant Foods Customer Service
Wegmans Food Markets, Inc
09.2019 - 05.2020
Resturant General Manager
Prezo Grille & Bar
08.2008 - 07.2014
Restaurant General Manager
Peppercorns Grille & Tavern
09.2001 - 08.2008
Associate of Arts - Liberal Arts And General Studies
Quinsigamond Community College
- TIPS Certified Certificate #OFF-000028426363
- AHA Heart Saver CPR/AED
- MA Food Allergen Certified
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