Jessica Avila
Yukon,OK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server
Golden Corral Buffet And Grill
06.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Retail Sales Associate
Marshalls
08.2021 - 06.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Intern
Allegiance Credit Union
08.2021 - 05.2022
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Intern
National Cowboy & Western Heritage Museum
08.2020 - 05.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Sorted and organized files, spreadsheets, and reports.
Intern
MidFirst Bank
08.2018 - 05.2020
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor of Arts - Social Work
University of Oklahoma
Norman, OK05.2027
High School Diploma -
Cristo Rey Catholic High School
Oklahoma City 05.2022
Skills
- Guest Engagement
- Fluent in both English and Spanish
- Spreadsheet Tracking
- Research
- Teamwork and Collaboration
- Supply Restocking
Timeline
Server
Golden Corral Buffet And Grill
06.2023 - Current
Retail Sales Associate
Marshalls
08.2021 - 06.2022
Intern
Allegiance Credit Union
08.2021 - 05.2022
Intern
National Cowboy & Western Heritage Museum
08.2020 - 05.2021
Intern
MidFirst Bank
08.2018 - 05.2020
Bachelor of Arts - Social Work
University of Oklahoma
High School Diploma -
Cristo Rey Catholic High School