Jessica Badenoch

• Coordinated communication between clients and veterinarians, facilitating timely responses to inquiries.
• Processed patient intake forms accurately, maintaining organized records for veterinary staff.
• Ensured cleanliness and organization of reception area, contributing to efficient workflow.
• Guide customers through sensitive processes with compassion and professionalism
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Managed multiple tasks and met time-sensitive deadlines. Provided support for the team as needed

• Warmly greeted and escorted guests to their assigned tables
• Presented menus and seated guests while ensuring they had everything they needed
• Coordinated with servers and managers to ensure that every guest was assigned and satisfied with their service
• Gently and calmly addressed customers with any complaints they may have had, escalating it to management when needed
• Answering any questions that guests may have had, made same day reservations for bigger parties
• Trained any new host/hostess that were hired, participate in management meetings

• Communicated effectively with parents to provide updates on child development and behavior.
• Worked unlimited hours that have been asked of me
• Specialize in creating engaging and educational activities, while advancing problem solving and multitasking skills.
• Maintain a safe and comfortable environment, while being able to enforce the rules of the house.

• Enforced company policies consistently while maintaining positive guest interactions.
• Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
• Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.

• Handled phone calls, assisted with reservations, and supported front desk operations as needed.

• Maintained a clean, welcoming, and safe pool area for all guests.

• Organized inventory as well as the warehouse.
• Kept track of the mechanical parts and inserted the part information into the computer.
• Handled ordering food for training classes and when needed
• Kept up with the demanding work pace required of me.
• Updated data input into the computer system