Jessica Bailey
Dayton,OH
Summary
Detail-oriented Medical Assistant with expertise in HIPAA compliance, patient scheduling, and effective communication. Committed to enhancing patient education and care coordination.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Dayton Gastroenterology
Dayton, OH
04.2011 - Current
- Maintained accurate documentation while administering medications and vaccinations per healthcare provider instructions.
- Facilitated patient examinations and procedures alongside physicians to enhance patient comfort and ensure safety standards.
- Coordinated with nursing staff to optimize communication processes related to patient care plans and updates.
- Facilitated training for new medical assistants on clinic protocols, procedures, and electronic health record systems.
- Executed patient education initiatives to improve comprehension of gastrointestinal health practices.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Server
Frickers
Huber Heights, OH
01.2004 - 08.2022
- Provided exceptional customer service by addressing guest inquiries and resolving complaints promptly.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to enhance guest satisfaction.
- Trained new servers on restaurant policies, menu offerings, and efficient service techniques to maintain quality standards.
- Monitored dining area for cleanliness and organization, ensuring a pleasant environment for patrons.
Medical Assistant
Western Medicine
Enon, OH
06.2011 - 03.2015
- Implemented new office protocols, improving operational efficiency and patient satisfaction.
- Trained junior staff on clinical procedures, fostering skill development and teamwork.
- Led quality assurance initiatives, identifying areas for improvement in patient care delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Associate of Science - Medical Office Management
Kaplan College
Dayton, Oh01-2010
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Western Medicine
06.2011 - 03.2015
Medical Assistant
Dayton Gastroenterology
04.2011 - Current
Server
Frickers
01.2004 - 08.2022
Associate of Science - Medical Office Management
Kaplan College