Jessica Bain
Nevada,MO
Summary
Achieved improved safety compliance by implementing OSHA 30 training for all employees. Enhanced team knowledge of safety protocols, resulting in a reduction of workplace incidents. Promoted a proactive approach to safety, leading to a more secure work environment.
Completed CPR and First Aid certification, ensuring readiness for emergency situations.
Demonstrated a positive attitude, contributing to a supportive and motivating workplace culture.
Exhibited perseverance and reliability in completing projects and meeting deadlines.
Refined ability to attentively listen and accurately interpret information during client interactions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Southwest Community Services
03.2025 - 05.2025
- Facilitated daily living activities, ensuring client comfort and safety.
- Developed individualized support plans, tailored to unique client needs.
- Mentored junior staff in best practices for client engagement and care.
- Implemented behavior management strategies, promoting positive outcomes for clients.
- Collaborated with healthcare professionals to coordinate comprehensive care services.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Client Relationship Consultant
U.S. Bank
04.2023 - 03.2025
- Assessed customer needs and delivered tailored banking and financial consulting solutions for both new and established clients at US Bank.
Accounts Receivable Clerk
Bulldog trailers
11.2020 - 04.2023
- Achieved streamlined invoicing processes by accurately filling out titles and VINs for trailers, improving dealer relations. Enhanced delivery efficiency through meticulous preparation of dealer packets. Improved customer service by effectively managing phone communications and maintaining office organization. Promoted workplace safety through proactive measures. Supported payroll, ordering, and HR functions, ensuring continuity during staff absences.
Shipping and Receiving
Platinum Aerostructures
07.2018 - 11.2020
- I was the lead tech in the wrapping and ID Dept. I was over making sure all orders were ready for shipping to meet all deadlines while following all specs and guidelines required. Helping in other depts. when the department was slow.
Stay at Home Mom
05.2007 - 07.2018
- I was a stay at home parent for most of my children’s young lives to ensure they did not grow up being raised by a stranger if we could avoid it and would be raised by our value and standards.
Education
High school diploma - undefined
North Platte High School
Dearborn, MO05.2007
Skills
- Oversaw financial operations utilizing QuickBooks to enhance reporting accuracy Coordinated with cross-functional teams to streamline accounting processes Drove improvements in financial data management and compliance
- Oversaw implementation of accounting software to enhance financial reporting accuracy Coordinated training sessions for staff to maximize software utilization Monitored software performance to identify areas for improvement
- Managed production schedules and resource allocation to optimize manufacturing output
Certification
- OSHA 30
- CPR Certification
Additional Information
I am a hard worker who is willing to try and learn anything new with detailed instruction. I enjoy organizing and learning new task. I have secretary and office skills, I use excel, quick books and email daily.
Timeline
Direct Support Professional
Southwest Community Services
03.2025 - 05.2025
Client Relationship Consultant
U.S. Bank
04.2023 - 03.2025
Accounts Receivable Clerk
Bulldog trailers
11.2020 - 04.2023
Shipping and Receiving
Platinum Aerostructures
07.2018 - 11.2020
Stay at Home Mom
05.2007 - 07.2018
High school diploma - undefined
North Platte High School