Jessica Baker
North Liberty,IA
Summary
Hospital sales representative specializing in anesthesiology and liver disease therapeutics with almost 20 years of experience driving product adoption and improving patient outcomes. Experienced teacher passionate about onboarding and training new employees, fostering growth through education and mentorship. Proven ability to build trusted relationships with healthcare providers, deliver clinical education, and exceed sales targets. Coachable, compassionate, and committed to ethical, patient-centric care.
Results-oriented professional with extensive leadership experience in high-stakes environments. Skilled in strategic planning, operational optimization, and organizational growth. Known for fostering team collaboration and delivering results under changing conditions. Key strengths include strategic vision and stakeholder management.
Overview
27
27
years of professional experience
Work History
Executive Hospital Specialty Representative
Merck
06.2024 - Current
- Manage surgical accounts across major Iowa hospital systems and rural centers.
- Promote Bridion anesthesia reversal drug with clinical education and training.
- Increase hospital stock and proper use of Bridion through trusted provider relationships.
Executive Specialty Representative
Merck
10.2006 - 10.2012
- Led sales of Hepatitis C protease inhibitors with top national rankings.
- Trained peers and nursing staff on scientific and clinical product knowledge.
- Developed and executed business plans, increasing revenue and customer base.
- Awards:
- 2012: #1 National Ranking for Victrelis sales (out of 120 reps)
- 2012: #7 National Ranking for Peg-Intron sales
- 2011: Achieved 550% of sales objective for Victrelis ($1.6M+)
- 2011: Achieved 140% of sales objective for Peg-Intron ($2.5M+)
- Multiple years: Numerous Peer to Peer Awards for Teamwork and Leadership
- 2011: Top 10% of sales force NY Trip Winner
- 2010: Regional Award for Evolving the New Commercial Model
- 2009: Outstanding Leadership Award South Central Region
- 2009: Multiple Awards of Excellence: Strong Leadership, Account Management
- 2008: Multiple Awards of Excellence: Role as Certified Trainer and Outstanding Leadership
- 2008 & 2007: Ranked in top 5% of sales force
- 2007: Rookie of the Year, South Central District
- 2007: Vice Presidents Directors Award (top 25% total sales)
- 2007: Strong Start Award: South Central Region Sales Performance
- 2007: Strong Start Award: Planning and Strategy
- 2007: Multiple Awards of Excellence for Strong Teamwork, World Class Selling and Marketing
- 2006: MVP of Training Class
Senior Therapeutic Specialist
Gilead Sciences
06.2013 - 06.2024
- Launched and promoted multiple first-in-class HCV therapies including Sovaldi, Harvoni, Epclusa, and Vosevi.
- Developed strong provider partnerships across hepatology, oncology, infectious disease, and public health sectors.
- Served as regional trainer and led multiple successful drug launches.
- Awards:
- 2024 Q1: Top 10 Goals and Objectives Ranking
- 2023: “TOP GUN” Contest Winner (top 45 territories nationally)
- 2023: “EPIC” Contest Winner for Market Growth
- 2014–2023: Consistently ranked in top 20% of sales force
- 2016: President’s Club Winner (Harvoni Launch)
- Multiple years: Regional Trainer Lead and G Thanks Peer Awards
- Developed strategies to address barriers to care, ensuring all patients had access to necessary treatments and resources.
- Provided expert guidance on therapeutic techniques for colleagues, enhancing their skills and knowledge base.
- Enhanced treatment outcomes for patients with complex conditions through close collaboration with interdisciplinary teams.
Owner/Operator
Sheridan’s Restaurant
01.2012 - 06.2012
- Managed franchise operations with $800K+ annual revenue and 20+ employees.
- Oversaw budgeting, staffing, and supplier relations to maximize profitability.
Account Manager
SpiderTel Web Design
11.2000 - 01.2003
- Managed client search engine accounts and provided performance reports.
AVID/TAG Assistant Teacher
Redondo Unified School District
08.1998 - 02.2000
- Developed and delivered lessons in math and science for grades 7-12
- Awards: Student Teacher of the Year Award (1998)
Education
B.S. - Biology, Chemistry, Genetics
Iowa State University
01.1995
Master of Science - Math/Science 6-12
Metro State College of Denver
Denver, CO01.1998
Skills
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
- Customer relations
- Team leadership
- Problem resolution
- Motivation
- Team player
- Strategy development
- Workflow planning
- Client account management
- New business development
- Strategic planning
- Business development
- Community engagement
- Business correspondence writing
- Project management
Accomplishments
• 2024 Q1: Top 10 Goals and Objectives Ranking
• 2023: “TOP GUN” Contest Winner (top 45 territories nationally)
• 2023: “EPIC” Contest Winner for Market Growth
• 2014–2023: Consistently ranked in top 20% of sales force
• 2016: President’s Club Winner (Harvoni Launch)
• Multiple years: Regional Trainer Lead and G Thanks Peer Awards
• 2012: #1 National Ranking for Victrelis sales (out of 120 reps)
• 2012: #7 National Ranking for Peg-Intron sales
• 2011: Achieved 550% of sales objective for Victrelis ($1.6M+)
• 2011: Achieved 140% of sales objective for Peg-Intron ($2.5M+)
• Multiple years: Numerous Peer to Peer Awards for Teamwork and Leadership
• 2011: Top 10% of sales force NY Trip Winner
• 2010: Regional Award for Evolving the New Commercial Model
• 2009: Outstanding Leadership Award South Central Region
• 2009: Multiple Awards of Excellence: Strong Leadership, Account Management
• 2008: Multiple Awards of Excellence: Role as Certified Trainer and Outstanding Leadership
• 2008 & 2007: Ranked in top 5% of sales force
• 2007: Rookie of the Year, South Central District
• 2007: Vice Presidents Directors Award (top 25% total sales)
• 2007: Strong Start Award: South Central Region Sales Performance
• 2007: Strong Start Award: Planning and Strategy
• 2007: Multiple Awards of Excellence for Strong Teamwork, World Class Selling and Marketing
• 2006: MVP of Training Class
Timeline
Executive Hospital Specialty Representative
Merck
06.2024 - Current
Senior Therapeutic Specialist
Gilead Sciences
06.2013 - 06.2024
Owner/Operator
Sheridan’s Restaurant
01.2012 - 06.2012
Executive Specialty Representative
Merck
10.2006 - 10.2012
Account Manager
SpiderTel Web Design
11.2000 - 01.2003
AVID/TAG Assistant Teacher
Redondo Unified School District
08.1998 - 02.2000
B.S. - Biology, Chemistry, Genetics
Iowa State University
Master of Science - Math/Science 6-12
Metro State College of Denver
Similar Profiles
Casandra L Santiago-NievesCasandra L Santiago-Nieves
IPT/Shop Floor Controller at MerckIPT/Shop Floor Controller at Merck
Shaquille JacobsShaquille Jacobs
Junior Software Engineer and Scrum Master at MerckJunior Software Engineer and Scrum Master at Merck
Avery PruittAvery Pruitt
Operations Technician at MerckOperations Technician at Merck
Grant EgglestonGrant Eggleston
Dental Assistant at Corridor EndodonticsDental Assistant at Corridor Endodontics
MATTHEW WISNIEWSKIMATTHEW WISNIEWSKI
4th Grade General Classroom Teacher at Iowa City Community Schools4th Grade General Classroom Teacher at Iowa City Community Schools