Jessica Baltazar

Experienced receptionist with a strong background in

managing front desk operations and providing excellent customer service. Proficient in appointment scheduling, data

entry, and multi-line phone line systems. Consistently commended for managing front desk settings with poise and grace - sometimes under pressure - in addition to managing a variety of administrative duties.

• Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
• Contributed positively to the salon''s reputation by consistently receiving positive reviews from clients both in-person and online.
• Assisted in training new team members on best practices in nail care techniques, fostering a supportive learning environment within the workplace.
• Prepared nail beds and cuticles, shaped nails and applied polish.
• Maintained clean and orderly work area, disinfecting tools, wiping down surfaces and organizing supplies daily.
• Continuously updated knowledge of industry trends through attending workshops and trade shows, ensuring cutting-edge skills were offered to clients.
• Promoted salon''s brand by participating in community events showcasing our nail services to potential customers.
• Enhanced client satisfaction by providing personalized nail care services, including manicures, pedicures, and nail art.