Jessica Baney
ROTECH HEALTHCARE
Middleburg,PA
24
Years of experience
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for exceptional analytical abilities, adaptability, effective collaboration, and delivering measurable outcomes in ever changing environments. Strong communication and problem-solving abilities, coupled with a focus on fostering productive and positive team culture.
Work History
Director of Billing / RCM
23 Years 6 MonthsBilling Center Manager - May '14-Dec '18
Supervisor - Jul '08-May '14
QA, Collection Specialist, Special Projects - Nov '02-Jul '08
- Directed operations across Billing Center departments, ensuring effective management of Quality Assurance, Clerical Support, Posting, Bank Management, and Collections
- Oversaw a combined workforce of over 280 employees (including 180 offshore team members)
- Successfully guided teams through multiple platform implementations and acquisitions with minimal workflow disruption
- Increased collections by 30% for the NPWT product line and reduced A/R > 120 days from 42% to 19%
- Collaborated with corporate departments to streamline processes, enhancing operational efficiency and alignment with business goals
- Monitored payer trends and team performance, using data driven analysis to meet or exceed quarterly goals
- Developed staff and leadership capabilities through targeted coaching and training, fostering a high-performing and adaptable workforce
Paralegal
4 Years- Tracked and managed criminal cases to ensure timely progression and compliance
- Prepared and filed court documents, including writs of habeas corpus
- Monitored drug fund account, providing accurate year-end summaries for financial reporting
- Coordinated pretrial meetings between victims and District Attorney to facilitate communication and case preparation
Education
High School Diploma
Skills
Professional experience evaluating and applying healthcare insurance guidelines and utilizing multiple insurance platforms to support the implementation
administration
and evaluation of health care insurance programs
Data analysis techniques
Highly proficient in evaluation and utilization of multiple healthcare guidelines and platforms
Team leadership
Effective multitasking abilities
Organizational skills
Adaptable priority management
Highly proficient in the Microsoft Office portfolio
Meticulous attention to detail
Works well with team or independently
Effective conflict resolution
Reliable and committed
Well versed in both written and verbal communication
Attentive listener
Consistently identifying areas for growth
Timeline
Director of Billing / RCM
ROTECH HEALTHCARE
11.2002 - 05.2026Read More
Paralegal
UNION COUNTY DISTRICT ATTORNEY’S OFFICE
11.1998 - 11.2002Read More
Selinsgrove Area High School
High School Diploma
Read More