Jessica Banks

• Provided exceptional customer service, ensuring satisfaction and repeat business.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Trained and mentored new servers on menu knowledge and service standards.
• Managed multiple tables simultaneously, maintaining high efficiency during peak hours.
• Resolved customer complaints quickly, enhancing overall dining experience.
• Maintained cleanliness and organization of dining area, adhering to health regulations.
• Developed strong relationships with regular customers, contributing to a welcoming atmosphere.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Forklift operations, data entry, SAP systems, receiving inbound orders, off loading bulk items such as corn, oil, and potatoes. Supplying production with what is needed to run production.

• Collaborated with team members to optimize workflow processes and improve service delivery.
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in