Jessica Barrientos
Chuy's Tex Mex
Arlington,TX
14
years of professional experience
Experienced leader with a proven ability to train teams, manage operations, and resolve customer concerns effectively while exceeding performance metrics. Skilled in customer service, team leadership, and problem-solving, with a focus on adaptability and time management. Eager to leverage expertise to contribute to the success of the team.
Work History
Assistant Manager
1 Year- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
Kitchen Manager
2 Years 3 Months- Trained new staff in kitchen operations, procedures and food prep standards.
- Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations.
- Ensured compliance with local health department regulations regarding safe food preparation and storage practices.
- Verified daily prep lists to confirm correct amount of prepared products.
- Oversaw ordering process from suppliers in order to maintain adequate stock levels at all times.
Hospitality Manager/Bar Manager/Local Store Marker
6 Years- Proficient in MS Office Suite as well as numerous property management software applications.
- Organized and implemented comprehensive training programs for new hires to ensure high standards of customer service.
- Ensured compliance with health and safety regulations by establishing protocols and conducting periodic inspections.
- Managed event planning and execution using strong attention to detail and communication skills.
- Coordinated fundraising initiatives to support various outreach programs.
- Organized multiple fundraising initiatives to support student activities.
- Managed daily operations, including scheduling, ordering, and inventory control.
- Recruited, hired and trained new members of bar staff.
- Created innovative strategies for increasing guest satisfaction ratings through proactive customer service initiatives.
- Adept at multitasking, delegating tasks to employees, and managing multiple projects simultaneously with minimal supervision.
Bartender/Supervisor
11 Months- Demonstrated strong leadership skills while motivating team members during busy shifts.
- Trained new employees on company policies, procedures and work ethics.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Developed strong working relationships with customers and staff.
- Kept bar organized and clean during busy hours.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
Pharmacy Technician
1 Year 1 Month- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
Server/ Supervisor
1 Month- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Communicated employee, customer and workplace needs to managers.
Cashier
1 Year 11 Months- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Education
GED
Skills
Assisted customers with inquiries and issues to enhance satisfaction levels.
Supported team members in achieving common goals through collaboration.
Resolved customer complaints through effective problem-solving techniques.
Handled cash transactions accurately and securely.
Organized work schedules to optimize productivity.
Adapted to changing environments and challenges with ease.
Timeline
Assistant Manager
Chuy's Tex Mex
08.2025 - CurrentRead More
Kitchen Manager
Torchy's Tacos
05.2023 - 08.2025Read More
Hospitality Manager/Bar Manager/Local Store Marker
Torchys Tacos
12.2017 - 12.2023Read More
Bartender/Supervisor
Torchy's Tacos
12.2016 - 11.2017Read More
Pharmacy Technician
Parkwood Pharmacy
01.2015 - 02.2016Read More
Server/ Supervisor
Fish City Grill
12.2014 - 01.2015Read More
Cashier
Whataburger
01.2013 - 12.2014Read More
Sam Houston High School
GED
Read More