Jessica Bartlett
Eden,ID
Summary
Dynamic professional with extensive experience in Customer Service, excelling in operational efficiency. Proven ability in data entry and deadline management, consistently enhancing workflow and client satisfaction. Adept at problem-solving and multi-tasking, while maintaining high standards of service.
Overview
15
15
years of professional experience
Work History
PSE Clerk
USPS
Eden, ID
07.2020 - 08.2025
Handles sorting, processing and delivery of mail and packages.
Customer service
Reports
Site management
Fill any operational gaps
Payment processing
Product sales
Intake and process customer outgoing mail and packages
Supply ordering
Scheduling Coordinator
A Chance 4 Change
Twin Falls, ID
01.2020 - 07.2020
Manage patient schedule for 6 clinicians
Manage wait-list for all potential patients
Track contact information and insurance information for patients
Multi-line phone system operation
Maintain a clean reception/waiting area
Daily appointment reminder calls
Patient Access Specialist
St. Luke's Magic Valley Medical Center
Twin Falls, ID
10.2019 - 01.2020
patient registration, verifying insurance, collecting co-pays, and delivering exceptional customer service
PSE Clerk
USPS, United States Postal Service
Farmington, UT
09.2017 - 08.2019
Handles sorting, processing and delivery of mail and packages.
Customer service
Reports
Site management
Fill any operational gaps
Payment processing
Product sales
Intake and process customer outgoing mail and packages
Supply ordering
PSE Clerk
USPS, United States Postal Service
Umpqua, OR
11.2015 - 09.2017
Handles sorting, processing and delivery of mail and packages.
Customer service
Reports
Site management
Fill any operational gaps
Intake and processing of outgoing customer mail and packages
Payment processing
Product sales
Supply ordering
Copy and Print Associate
Staples
Roseburg, OR
01.2015 - 12.2015
Operating high-volume and specialty print machines
Designing print products
Fulfilling custom orders
Payment processing
Assist in self serve copy and fax services
Customer service
Intake and processing of online, drop off, and phone orders
Sales Associate
Sports Authority
Roseburg, OR
01.2015 - 12.2015
Customer service
Maintains the sales floo
Processes transactions
Assist in processing incoming freight and orders
Manage customer special orders
Payment processing
Third Key Holder
Claires Stores Inc
Roseburg, OR
08.2012 - 01.2015
Opening/Closing the store
Driving sales
Providing excellent customer service
Handling daily paperwork
Expert ear piercings
Payment processing
Freight intake and processing
Store arrangement changes
Signage changes
Party planning and managing
Assistant Manager
Elk City Store
Elk City, ID
01.2012 - 06.2012
Open/Close store
Liquor and Tobacco sales
Assist with ordering
Phone order processing
Staff training
Vendor payment
Stocking and date checking product
Process incoming freight
Payment processing-cash, card, etc
Sales Associate
Big 5 Sporting Goods
Lewiston, ID
09.2010 - 09.2011
Customer service
Maintains the sales floor
Assist in processing incoming freight and orders
Manage customer special orders
Payment processing
Data Entry Technician
Bureau of Land Management
Cottonwood, ID
05.2010 - 08.2010
Convert physical micro slides to digital files.
Scanning and organizing physical files into digital files
Education
Elementary Education
Lewis Clark State College
Lewiston, IDHigh School Diploma -
Prairie High School
Cottonwood, ID05-2010
Skills
- Data entry proficiency
- Deadline management
- Adherence to policies
- Multi-tasking capacity
- Computer savvy
- Problem-solving skills
References
Adelaida Verduzco
208.490.1118
CosmoProf
Katie Bowman
208.731.3553
Kbowmanfire@gmail.com
David Sisson
208.451.4660
Sissond@yahoo.com
Timeline
PSE Clerk
USPS
07.2020 - 08.2025
Scheduling Coordinator
A Chance 4 Change
01.2020 - 07.2020
Patient Access Specialist
St. Luke's Magic Valley Medical Center
10.2019 - 01.2020
PSE Clerk
USPS, United States Postal Service
09.2017 - 08.2019
PSE Clerk
USPS, United States Postal Service
11.2015 - 09.2017
Copy and Print Associate
Staples
01.2015 - 12.2015
Sales Associate
Sports Authority
01.2015 - 12.2015
Third Key Holder
Claires Stores Inc
08.2012 - 01.2015
Assistant Manager
Elk City Store
01.2012 - 06.2012
Sales Associate
Big 5 Sporting Goods
09.2010 - 09.2011
Data Entry Technician
Bureau of Land Management
05.2010 - 08.2010
Elementary Education
Lewis Clark State College
High School Diploma -
Prairie High School