Jessica Beaulieu

• Estimated patient financial responsibility, checking benefits and securing necessary authorizations.
• Ensured patient insurance coverage was accurate to facilitate billing processes, identifying authorization needs and ensuring compliance.
• Applied revenue cycle knowledge to optimize front-end processes impacting billing.
• Streamlined patient scheduling and pre-registration processes for enhanced efficiency.
• Utilized EMR/EHR systems including Epic and Cerner to manage patient data effectively.
• Collected and entered patient data into software systems for accurate recordkeeping. valuable data into software systems for recordkeeping.
• Provided exceptional customer service through effective communication and problem-solving.
• Fostered team collaboration, engaging members to meet departmental goals.
• Trained staff on operational procedures, enhancing overall competency within the team.

• Managed daily operations including scheduling, payroll processing, bookkeeping, inventory management and customer service.
• Ensured exceptional customer experiences and service quality.
• Trained staff on customer service protocols and operational procedures, enhancing team performance.
• Maintained inventory and supplies, optimizing resource management.
• Maintained a clean and organized work environment for staff members and clients.

• Created and displayed promotional material to attract new customers.

• Coordinated weekly schedules for team members to ensure adequate coverage. the team with weekly schedules.