Jessica Bedford
Gordo,AL
Summary
Dynamic and dedicated professional with experience at Sprintmart, excelling in customer service and cash handling. Proven ability to resolve complaints and enhance customer satisfaction through patience and empathy. Skilled in training team members and maintaining a clean, safe environment, ensuring a positive shopping experience for all.
Overview
5
5
years of professional experience
Work History
Cashier Assistant
Sprintmart
Mississippi
05.2020 - 02.2025
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Trained new cashier team members in customer service and money handling processes.
- Monitored store for suspicious activity and reported security concerns for prompt action.
- Resolved customer complaints with patience and professionalism, maintaining store reputation.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Diploma -
Portage High School
Portage, INSkills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Patience and empathy
- Store cleaning
- Product scanning
- Cash handling
- Professional appearance
- Till balancing
- Drawer balancing
- Verbal and written communication
- Customer assistance
- Cleaning and sanitizing
- Refunds and exchanges
- ID verification
- Team leadership
- Work task prioritization
- Return and exchange processing
- Training and mentoring
Timeline
Cashier Assistant
Sprintmart
05.2020 - 02.2025
Diploma -
Portage High School