Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Beissel

Mechanicsburg,PA

Summary

Caring and proactive worker with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Inspired by providing children warm, nurturing environments for optimal development. Driven to coordinate activities focused on skill-building, social development and positive interactions.

Overview

4
4
years of professional experience

Work History

Office Assistant

D Baker Services
11.2021 - Current
  • Coordinated and scheduled appointments.
  • Interacted with customers by phone or email to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for staff.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Prepared and sent invoices and estimates to customers with Quickbooks


Member Services Team Member

PSECU
09.2020 - 11.2021
  • Recommended specific products and services in alignment with individual needs, requirements and specifications.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Handled complaints with prompt, courteous service to uphold professional reputation.

Server

Da Vinci's Italian Eatery
08.2019 - 09.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Dietary Aide

Messiah
04.2019 - 08.2019
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.

Education

Certificate - Medical Billing And Coding

YTI
Mechanicsburg
08.2013

Skills

  • Customer Service and Rapport
  • Clear Verbal and Written Communication Skills
  • Schedule Management
  • Guest Seating
  • Service Prioritization
  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure

Timeline

Office Assistant

D Baker Services
11.2021 - Current

Member Services Team Member

PSECU
09.2020 - 11.2021

Server

Da Vinci's Italian Eatery
08.2019 - 09.2020

Dietary Aide

Messiah
04.2019 - 08.2019

Certificate - Medical Billing And Coding

YTI

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Jessica Beissel