Professional Summary
Overview
Work History
Education
Skills
Timeline

Jessica Bencosme

Middlesex County Board of Social Services
Sayreville
7
years of professional experience

Dynamic bilingual Human Services Aide with over 7 years at Middlesex County Board of Social Services, excelling in eligibility determination and client support. Expert in managing high-volume caseloads while ensuring compliance and confidentiality. Recognized for delivering compassionate service and maintaining meticulous records, driving efficiency in public assistance processing.

Work History

Human Services Aide Bilingual

7 Years 4 Months
Middlesex County Board of Social Services | 04.2019 - Current

Bilingual (English/Spanish) human services professional with over 7 years of experience in eligibility determination, public assistance application processing, and administrative support. Skilled in client intake interviews, case documentation, records management, and verifying eligibility for social service programs. Proven ability to manage high-volume caseloads, ensure compliance with regulations, and maintain confidentiality while delivering efficient and compassionate client service

Education

High School Diploma

Perth Amboy High School | Perth Amboy, NJ | 06.2010

Skills

Assisted clients in completing applications and required documentation for public assistance programs.
● Conducted client interviews to gather and verify eligibility information.
● Maintained accurate and confidential client records and case files.
● Prepared reports and documented case information with attention to detail.
● Delivered excellent customer service while assisting a diverse population in English and Spanish.
● Collaborated with team members to ensure timely processing of client requests and services.
Clerk II (Bilingual)
● Performed data entry with a high degree of accuracy.
● Managed administrative records and maintained organized filing systems.
● Assisted customers by answering questions and resolving issues professionally.
● Supported office operations by completing clerical and administrative tasks efficiently.
● Consistently met productivity and performance goals while maintaining quality standards.

Timeline

Human Services Aide Bilingual

Middlesex County Board of Social Services
04.2019 - CurrentRead More

Perth Amboy High School

High School Diploma
Read More

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Jessica Bencosme