Jessica Billings
Plano,TX
Overview
14
14
years of professional experience
Work History
Cashier
Bud's Country Junction
Poteau , OK
08.2022 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
Manager
Tote-A-Poke
Heavener, OK
06.2014 - 08.2022
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Prepared staff work schedules and assigned team members to specific duties.
Cashier
Choctaw Travel Plaza
Heavener, OK
09.2010 - 04.2014
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
GED -
Heavener High School
Heavener, OK05-2007
Skills
- Customer Service
- Cash Register Operation
- Payment Collection
- Payment Processing
- Cash Handling
- Customer Assistance
- POS system operations
- Cash Drawer Balancing
- Daily Reporting
- Payment posting
- Money Handling
- Cash Management
- Scanner operations
Timeline
Cashier
Bud's Country Junction
08.2022 - Current
Manager
Tote-A-Poke
06.2014 - 08.2022
Cashier
Choctaw Travel Plaza
09.2010 - 04.2014
GED -
Heavener High School