Jessica Bleecker
Malvern,PA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
The Valley House
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Assistant Manager
Republic Biergarten & Kitchen
01.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Bartender
The Loose Cockaboose
08.2020 - 12.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Arts - Public Relations
University of South Carolina - Columbia
Columbia, SC12.2021
Skills
- Beverage Preparation
- Supply Restocking
- Order Management
- Food Running
- Guest Engagement
- Strong Work Ethic
- Organizational Skills
- Conflict Resolution
- Effective Communication
Timeline
Server
The Valley House
09.2023 - Current
Assistant Manager
Republic Biergarten & Kitchen
01.2022 - 06.2023
Bartender
The Loose Cockaboose
08.2020 - 12.2021
Bachelor of Arts - Public Relations
University of South Carolina - Columbia