Jessica Bolotte
Plaquemine,United States
Summary
911 Operator/Dispatcher with 2 years of experience in emergency communication. Proven track record of maintaining composure under pressure while coordinating effectively with emergency teams. Expertise in prioritizing tasks and managing crises to ensure swift response. Strong multitasking and communication skills applied in high-stakes environments.
Overview
7
7
years of professional experience
Work History
911 Dispatcher
Iberville Parish
Plaquemine, Louisiana
02.2024 - Current
- Responded promptly to emergency calls and prioritized dispatch requests.
- Operated radio systems to communicate with law enforcement and medical personnel.
- Documented incidents accurately in real-time using dispatch software.
- Maintained calm demeanor under pressure to support distressed callers effectively.
- Dispatched police officers and emergency personnel to calls for service.
- Ensured that all policies and procedures were followed in accordance with local laws and regulations governing 911 services.
Retail Store Manager
Prime Communications AT&T
Baton Rouge, LA
07.2018 - 02.2024
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Education
High School Diploma -
Plaquemine Senior High School
Plaquemine, LA05.1998
Skills
- Emergency response
- Multitasking I
- Data management
- Radio communication
- Call management
- Excellent communication
- Multitasking efficiency
- Organizational skills
- Conflict resolution
- Customer service
Timeline
911 Dispatcher
Iberville Parish
02.2024 - Current
Retail Store Manager
Prime Communications AT&T
07.2018 - 02.2024
High School Diploma -
Plaquemine Senior High School