Jessica Bowen

Las Vegas,NV

Summary

Accomplished professional in customer service and management. I became the assistant manager at a fast food chain at my first job in Nebraska, along with becoming the General Manager over 7 locations of coffee stands in the Seattle area for over a year. I am currently a virtual assistant for flexibility to pursue my passions and am aiming to rock it in the bartending industry for flexibility and my love for serving, meeting new people, and thriving in high-paced environments.

Overview

years of professional experience

Certification

Work History

Serving and Bartending

National Bartender Staffing

03.2024 - Current

Set up the bar and served drinks to customers
Serve Hors d'Oeuvres to guests, conversing with them, cleaning up after them, and giving them a great experience
Set up station and delivered high-value customer service and beverages to customers liking.

Virtual Assistant

Earl's AutoGlass

10.2022 - Current

Currently leading the Social Media/Marketing department for this small business along with helping with bookkeeping, creating systems, organization, etc.

General Manager/ Barista

Mighty Mugs Coffee

05.2019 - 07.2022

Led a team of 20 employees while managing a total of 7 locations, 2 of them I opened from scratch.
I hired, fired, and trained new employees. I maintained a work environment where everyone feels scene, I created the schedule, created and implemented systems, I made bank deposits, did inventory and would fill any position any time it was needed.
When doing barista work in WA, you are completely by yourself, making multiple drinks, heating up food, collecting money, and serving for multiple customers at a time.

Education

High School Diploma -

Brighter Vision Home School

North Platte, NE

05.2016

Skills

Restaurant Experience
Food Preparation
Food Safety
Busser
Serving Experience
Bartending

Barista experience
Management
Coffee Experience
Hospitality
Speed and Efficiency
Responsible Alcohol Service