Jessica Bradford
Murfreesboro,Tennessee
Summary
Responsible Team Coordinator with passion for managing complex responsibilities with organized and resourceful approach. Intelligent and analytical with excellent communication and collaboration skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Team Coordinator (Tax Department)
Tri Star Sports & Entertainment
07.2021 - 11.2023
- Responsible for execution of client ancillary support tasks and projects as directed by Tax team
- Scanning, filing and other administrative to support tax staff and tax managers paperless office. Improved electronic filing and databases to ensure minimal paper waste
- Served as liaison between clients and team members to address concerns and facilitate tax documentation compliance
- Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals
- Coordinated team members to ensure proper filing of all tax compliance returns and regulatory communications
- Implemented process improvements by evaluating existing workflows, identifying inefficiencies, and proposing actionable solutions. Reduced Overtime usage/requirements by 75%
- Prioritizing matters and tasks, effectively communicating updates to appropriate parties
- Reduced project turnaround times, consistently meeting or exceeding deadlines for deliverables
- Directed weekly status meetings with agenda-setting, note-taking, and follow-up action items to ensure alignment among all stakeholders involved in ongoing projects
- Facilitated technology and meeting materials set up and usage for tax training and client meetings
- Ensured actions contributed to maintenance of client relations and retention
- Maintained accurate records of sensitive client information including passwords/codes and confidential financial statements
- Member of New Entity Formation team to onboard new client(s)when forming new companies/entities. Registering clients with Federal and State governments with new entities regarding tax related information
- Supported successful completion of departmental objectives through proactive coordination of resources, personnel assignments, and workload balancing across various projects
- Championed company culture/values ensuring team''s adherence to organizational guidelines/standards while maintaining high levels of morale
Assistant to Area Operations Director
Dialysis Clinic, Inc.
10.2007 - 07.2021
- Organize and Conduct monthly Staff Meetings for 7 clinics across Middle Tennessee Region
- Facilitate all Quality Assessment & Performance Improvement and Governing Body Meetings for regional clinics with the Operating and Management staff such as Area Operations Director, Medical Director, Nurse Managers, Social Worker, Registered Dietitian & Equipment Technician for each clinic
- Responsible for obtaining Invoices for clinics and validating them against POs and Receivers. Processing to AR Department for payment
- Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Maintained Clinic paperwork including contracts, building issues, maintenance, and vendor communications for clinics. Point of Contact for multiple outside contractors.
- Ensured Contracts are current and within all applicable guidelines pertaining to safety and medical practices and all Licensures and Certificates are current
- Guaranteed Record Retention and Destruction practices were maintained and followed. Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assist Nurse Managers when needed with paperwork, records, meetings, organization, patient scheduling for clinic shifts, employee scheduling for clinic shifts
- Directed Corporate communications to clinics and personnel
- Developed and maintained filing systems to facilitate easy access to information.
- Serves as contact person for administrator for regional administrative personnel at other clinics, offices, or hospitals
- Assisted Area Director in all aspects of business operations. While director split time at other facilities, provided daily support to staff and managed daily activities of clinics and personnel
- Provided Unit Clerks training regimes and secondary training assistance when needed
- Serviced clinics/clinic staff when needed
- Maximized staff performance by assisting with training, onboarding, and performance evaluations
Office Manager
Dialysis Clinic, Inc.
07.2012 - 06.2014
- Continued all duties of Unit Secretary
- Generated staffing schedules based on availabilities and monitoring vacation/call-outs
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Assist Nurse Manager when needed
- Created and maintained computer and physical filing systems
- Assist Business office when needed.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections
- Established team priorities, maintained schedules and monitored performance
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow
Unit Secretary
Dialysis Clinic, Inc.
10.2007 - 06.2014
- Answer multi-line phone, make patient appointments, keep front office organized
- Processed lab paperwork and requests according to doctors' orders.
- Maintained current and accurate medical records for patients
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow
- Maintained clean, organized work environment for optimal efficiency in delivery of patient care services
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally
- Maintained all patient flow-sheets & patient treatment records
- Supported clinic compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information
- Maintaining ICD-9/ICD-10 code entries
- Assist patients, nurses, patient care technicians, doctors when needed
- Responsible for entering laboratory order
- Supported office staff and operational requirements with administrative tasks
- Responsible for office supply orders, medication orders.
Studio Tech
WKRN Channel 2 News (ABC Affiliate)
07.2006 - 06.2007
- Camera operator and Chyron technicican (Lyric Program: computer graphics program)
- Intern from May to July 2006 until hired on full time
- Achieved consistent communication among team members through diligent headset management while operating various control room equipment
- Coordinated closely with technical directors to ensure smooth transitions between scenes during live productions
- Troubleshot technical issues promptly, minimizing on-air disruptions and delays
- Conducted thorough pre-production checks to verify equipment functionality, mitigating potential malfunctions during live broadcasts
- Provided crucial support during live events by handling video switchers and graphics systems
- Enhanced broadcast quality by utilizing Chyron technology. Chyron is used to put graphics on screen during news broadcasts and graphics on the Chroma Key wall (green screen)
- Collaborated with producers to create visually appealing graphics and seamless broadcasts
Education
Master of Business Administration -
Middle Tennessee State University
Murfreesboro, Tennessee12.2020
Bachelor of Science - Electronic Media Communication, TV/Film Production
Middle Tennessee State University
Murfreesboro, Tennessee05.2007
Skills
- Team motivation
- Workload balancing
- Schedule Management
- Team Communication and Collaboration
- Troubleshooting skills
- Team Leadership and Coordination
- Deadline Management
Affiliations
- Alzheimer's Association Rutherford County - Board Member
Timeline
Team Coordinator (Tax Department)
Tri Star Sports & Entertainment
07.2021 - 11.2023
Office Manager
Dialysis Clinic, Inc.
07.2012 - 06.2014
Assistant to Area Operations Director
Dialysis Clinic, Inc.
10.2007 - 07.2021
Unit Secretary
Dialysis Clinic, Inc.
10.2007 - 06.2014
Studio Tech
WKRN Channel 2 News (ABC Affiliate)
07.2006 - 06.2007
Master of Business Administration -
Middle Tennessee State University
Bachelor of Science - Electronic Media Communication, TV/Film Production
Middle Tennessee State University
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