Jessica Bravo

Gap Factory

Philadelphia, Pennsylvania

11.2023 - Current

Assisted customers with product selection and inquiries.
Maintained product displays to enhance store appearance.
Processed transactions accurately at the point of sale.
Collaborated with team members to achieve sales goals.
Provided excellent customer service during busy hours.
Handled returns and exchanges following company policy.
Participated in training sessions to improve product knowledge.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store products and services information.
Worked with fellow sales team members to achieve group targets.
Assisted customers with product selection, sizing, and styling.
Bagged or packaged purchases and wrapped gifts.
Placed special orders or called other stores to find desired items.
Processed returns, exchanges, and refunds in accordance with company policies.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.