Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Event Coordinator
References
Timeline
Generic

Jessica Bridges

Antioch,IL

Summary

Experienced Pharmacy Technician with a strong background in customer service, medication preparation, and inventory management within the U.S. Navy. Demonstrated ability to improve patient outcomes through effective communication and quality assurance practices. Proficient in crisis intervention and project management, driving collaboration and operational efficiency.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

US Navy
North Chicago, IL
02.2021 - 03.2025
  • Restocked shelves with new medications as needed.
  • Liaised with pharmacist to prepare and package medication doses and labels.
  • Computed charges for dispensed medications and entered data into computer system.
  • Prepacked bulk medicines while labeling prescribed medications accurately.
  • Inspected storage locations to monitor expiration dates and ensure adequate inventory.
  • Verified accuracy of medication labels prior to customer dispensing.
  • Monitored inventory levels of commonly used drugs, placing orders as necessary.
  • Ensured compliance with pharmacy laws and regulations throughout operations.

Hospital Corpsman

US Navy
North Chicago, IL
01.2016 - 03.2025
  • Ensured effective communication among first responders and team members for optimal care delivery.
  • Managed immunization programs for military personnel, enhancing operational efficiency.
  • Calmed patients by clearly explaining procedures while maintaining composure.
  • Maintained organized medical treatment areas, overseeing equipment and team leadership.
  • Facilitated communication between patients, families, and healthcare professionals to ensure clarity.
  • Administered emergency medical care to personnel aboard ships efficiently.
  • Explained complex medical terminology in simple terms to enhance patient understanding.
  • Accurately reported infectious disease cases to relevant medical authorities.

Project Manager

US Navy
North Chicago, IL
03.2024 - 12.2024
  • Developed and updated project plans to document objectives, technologies, schedules, and funding.
  • Maintained comprehensive records of all project-related documents, including specifications and invoices.
  • Identified and mitigated project risks to meet quality and timeline goals.
  • Coordinated resources across departments to facilitate successful project completion.
  • Created and delivered project status presentations to stakeholders.
  • Implemented effective communication protocols between internal teams for improved collaboration.
  • Drove continuous improvements in project delivery processes through strong leadership.
  • Fostered partnerships with teams, vendors, and contractors to enhance project outcomes.

Work Center Supervisor

US Navy
North Chicago, IL
01.2023 - 10.2024
  • Implemented quality control measures, reducing error rates significantly.
  • Managed department budget, ensuring all expenses remained within allocated funds.
  • Developed work schedules based on budgets and workloads to prioritize tasks.
  • Oversaw inventory management, maintaining adequate stock levels while minimizing waste.
  • Trained new employees on policies, job duties, and performance expectations.
  • Conducted performance evaluations, providing feedback to enhance productivity.
  • Resolved customer complaints promptly to maintain high satisfaction levels.
  • Streamlined workflow processes, resulting in reduced project completion times.

Sexual Assault Victim Advocate

US Navy
North Chicago, IL
10.2021 - 10.2024
  • Provided crisis intervention and advocacy for victims of sexual assault.
  • Facilitated workshops and training events on prevention and awareness.
  • Attended court proceedings as an advocate, supporting victims through legal processes.
  • Created a safe environment for survivors to express feelings without judgment.
  • Developed comprehensive treatment plans and goals for clients.
  • Coordinated community resources and referrals for survivors of sexual violence.
  • Delivered 24-hour on-call support for victims and witnesses.
  • Collaborated with law enforcement and social services to assist victims in filing reports.

Inpatient Pharmacy Technician

US Navy
San Diego, CA
01.2019 - 02.2021
  • Received and stored incoming supplies, notifying supervisors of stock needs and shortages.
  • Computed charges for dispensed medication and entered data into computer systems.
  • Conducted comprehensive medication reviews to improve patient outcomes and minimize adverse reactions.
  • Managed preparation and dispensing of sterile compounds while adhering to aseptic techniques.
  • Reviewed stock levels and placed timely orders for additional supplies as necessary.
  • Maintained proper storage conditions for drugs and ensured security compliance.
  • Processed prescriptions electronically, verifying completeness and accuracy prior to filling.
  • Participated in multidisciplinary rounds, providing drug therapy expertise to enhance patient treatment plans.

Work Center Supervisor

US Navy
San Diego, Ca
01.2018 - 01.2019
  • Implemented quality control measures, significantly reducing error rates.
  • Managed departmental budget, ensuring expenses remained within allocated funds.
  • Developed work schedules aligned with budgets and workloads, prioritizing critical tasks.
  • Oversaw inventory management to maintain adequate stock levels and minimize waste.
  • Ensured compliance with safety protocols and regulations, promoting a safe work environment.
  • Interpreted company policies and collective bargaining agreements to clarify procedures.
  • Reviewed employee output for compliance with quality standards and operational procedures.
  • Resolved customer inquiries regarding products, pricing, and availability promptly.

Pharmacy Technician

US Navy
San Diego, 92134
01.2016 - 01.2019
  • Restocked shelves with pharmaceutical supplies to maintain availability.
  • Liaised with pharmacist to measure, prepare doses, and label prescriptions.
  • Computed medication charges for patients and entered data into system.
  • Prepacked bulk medicines and affixed labels to filled bottles.
  • Inspected storage locations to monitor expiration dates and ensure adequate inventory.
  • Mixed pharmaceutical preparations according to prescriptions received.
  • Monitored inventory levels and placed orders for frequently used medications.
  • Educated patients on medication usage, side effects, and proper storage methods.

Education

High School Diploma -

Golden Sierra High School
Garden Valley, CA
06-2014

Skills

  • Medication preparation and counseling
  • Inventory management and compliance
  • Prescription verification and quality assurance
  • Customer service and conflict resolution
  • Risk assessment and problem solving
  • Project management and collaboration
  • Employee training and development
  • Decision-making skills
  • Coaching and mentoring
  • Process optimization
  • Systems installation and configuration
  • Victim advocacy and support
  • Community outreach initiatives
  • Emotional support strategies
  • Case management practices
  • Crisis intervention techniques
  • Quality control measures
  • Communication skills enhancement
  • Interpersonal communication abilities
  • Time management expertise
  • Workflow management strategies

Accomplishments

  • Navy and Marine Corps Achievement Medal - 2025
  • Military Outstanding Volunteer Service Medal - 2023
  • Navy And Marine Corps Achievement Medal - 2023
  • Navy Good Conduct Medal - 2023
  • Navy and Marine Corps Achievement Medal - 2021
  • Humanitarian Service Medal - 2020
  • Navy Good Conduct Medal - 2020
  • Humanitarian Service Medal - 2018
  • Navy Good Conduct Medal - 2017
  • National Defense Service Medal - 2014
  • Navy Pistol Sharp Shooter Medal - 2014

Affiliations

  • Hiking
  • Reading
  • Camping
  • Organizing events

Event Coordinator

  • Lead Coordinator of Chicago from January 2022 - January 2024 of a non profit organization called Irreverent Warriors.

References

References available upon request.

Timeline

Project Manager

US Navy
03.2024 - 12.2024

Work Center Supervisor

US Navy
01.2023 - 10.2024

Sexual Assault Victim Advocate

US Navy
10.2021 - 10.2024

Pharmacy Technician

US Navy
02.2021 - 03.2025

Inpatient Pharmacy Technician

US Navy
01.2019 - 02.2021

Work Center Supervisor

US Navy
01.2018 - 01.2019

Hospital Corpsman

US Navy
01.2016 - 03.2025

Pharmacy Technician

US Navy
01.2016 - 01.2019

High School Diploma -

Golden Sierra High School
Jessica Bridges
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