JESSICA BRILEY

• Facilitate onboarding, training, and ongoing support to empower team members for success.
• Collaborate with Client Representatives to monitor market trends in Psychiatry, OBGYN, Urology, Surgery, Anesthesia, and PA/NP-CRNA sectors.
• Advocate for locum physicians and clients through proactive communication and strategic recommendations to enhance competitiveness.
• Utilize social media and online job boards to promote open positions and engage with potential candidates.
• Work extensively with VMS systems, including Locumsmart and SyncX, to streamline processes.
• Cultivate strong relationships with clients, VPs, and key decision-makers through consistent face-to-face interactions.
• Source leads, own marketing efforts, make 150 calls a week, create pipeline of prospects, guide credentialing, and work over 100 jobs in 6 different specialties.

• Delivered exceptional customer service to every physician by leveraging extensive knowledge of the locum process and creating welcoming, positive experiences.

• Exhibited high energy and professionalism when dealing with physicians and client staff

• Assured superior experience by addressing concerns, demonstrating empathy, and resolving problems swiftly.

• Exceptional at relationship building and understands the medical industry.

• Identified and acquired physicians through market research and active marketing techniques.

• Negotiated and facilitated execution of service agreements and vendor contracts.

• Partnered with internal and external stakeholders to ensure product implementation/patient care continuity

and performance maintenance.

• Coordination of formal and informal interviews with external hospitals that contracted Comphealth physicians/independent contractors

• Receives frequent nominations for embodying core values from leaders and coworkers which resulted in earning the Presidents Club Award in 2020
• Saved roughly $479,000 for sales teams by successful negotiation within the housing market in 2020
• Effectively communicates updates on pushing business forward to sales teams as a representative for Housing
• Consistently shares best practices and is a resource of knowledge and advice for internal and external partners
• Upholds excellent rapport with providers of all specialties
• Maintains quality of work and succeeds with high workloads
• Possesses internal understanding of the anatomy of the business (Allied, CHLT, GRA, and Global)
• Ongoing attendance to Personal Development courses for continuous improvement (Crucial Conversations, Emotional Intelligence, and 7 Habits of Highly Effective People, Myers Briggs (ESTJ) and Korn Ferry Competencies)

• Trained new hires and facilitated onboarding for internal transfers
• Planned and coordinated meetings and coaching to help analysts progress for the New Accounts Department
• Audited and Quality checked all processes and procedures for the New Accounts Department
• Improved call center functionality and service capacity by resolving customer complaints efficiently and effectively
• Actively monitored analysts phone calls and provided written feedback to ensure the company remained in compliance with federal law and company policy