Jessica Bullock
Gurnee,IL
Summary
Dedicated and reliable office associate.
Overview
10
10
years of professional experience
Work History
Assistant Property Manager
Evergreen Real Estate Group
04.2023 - Current
- Schedule and conduct annual meetings with residents to determine continued program eligibility.
- Process annual recertifications and interims by verifying income, assets, and expenses of household members.
- Address tenant complaints and submit work orders for unit repairs.
- Kept accurate and confidential records that are fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Conduct regular inspections of property grounds and resident units
- Plan property events and workshops
- Perform other office duties
Property Manager
Apex Waukegan LLC
10.2020 - 03.2023
- Responsible for day to day operations of a 150 unit apartment building
- Collect and deposit resident rent and fee's promptly
- Communicate effectively with owners, residents, contractors/vendors, and staff.
- Complete delinquency report and issue 5 day, 10 day, or 30 day notices in accordance to company policy.
- Assist in creating annual property budget and closely monitoring spending.
- Maintain and audit confidential resident files.
- Conduct property inspections.
- Train and motivate and increased morale of staff.
Warehouse Associate
Thred UP
02.2019 - 10.2020
- Prepare orders for shipment by picking, packing, and labeling merchandise.
- Work safely around moving machinery.
- Process incoming merchandise for quality.
- Style and photograph merchandise to display on website as photo studio captain.
Collections Representative
Enova International
10.2017 - 03.2019
- Provide exceptional customer service and maintain calm and professional demeanor via phone, email, and/or chat.
- Negotiate or renegotiate payment agreements.
- Research customer accounts and investigate any discrepancies.
- Handle 120-180 outbound and inbound calls daily with goal of collecting owed debt.
- Achieve performance goals on consistent basis.
- Resolve challenging situations with friendly but firm strategies.
Property Manager
Prairie View Apartments
03.2013 - 08.2016
- Responsible for the day to day operations of a 224 unit apartment community.
- Collect and deposit resident rent and fee's promptly
- Communicate effectively with owners, residents, contractors/vendors, and staff.
- Complete delinquency report and issue 5 day, 10 day, or 30 day notices in accordance to company policy.
- Maintain 98% - 100% occupancy rate
- Assist in creating annual property budget and closely monitoring spending.
- Maintain and audit confidential resident files.
- Conduct property inspections.
- Train and motivate staff.
Education
High School Diploma -
Warren Township High School
Gurnee ILBachelor of Arts - Humanities
DePaul University
Lake Forest ILSkills
Certifications from National Center for Housing Management:
- Certified Occupancy Specialist
- Certified Manager of Housing
- Certified Financial Specialist
- Management Occupancy Review Specialist
Timeline
Assistant Property Manager
Evergreen Real Estate Group
04.2023 - Current
Property Manager
Apex Waukegan LLC
10.2020 - 03.2023
Warehouse Associate
Thred UP
02.2019 - 10.2020
Collections Representative
Enova International
10.2017 - 03.2019
Property Manager
Prairie View Apartments
03.2013 - 08.2016
High School Diploma -
Warren Township High School
Bachelor of Arts - Humanities
DePaul University
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