Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Bunge

Wilmington,IL

Summary

Dynamic Account Manager and Project Manager with proven success in client relations, strategic planning, and cross-functional collaboration. Strong track record of achieving sales and service goals, managing multiple projects simultaneously, and improving processes through organization and analytical insight. Known for relationship building, issue resolution, and delivering results while meeting deadlines.

Overview

6
6
years of professional experience

Work History

Account Manager

Utility Concrete Products, LLC
03.2024 - Current
  • Manage client accounts with a focus on timely communication, issue resolution, and relationship retention
  • Build and maintain strong relationships with key stakeholders to drive repeat business
  • Collaborate with cross-functional teams to streamline service delivery and project execution
  • Analyze customer feedback to identify service improvements and growth opportunities
  • Achieve sales goals by cultivating and securing new customer relationships

Project Manager

Mahoney Environmental
08.2022 - 03.2024
  • Led project planning, defining scope, objectives, timelines, and deliverables
  • Coordinated cross-functional teams to ensure milestones were met on schedule
  • Developed and maintained project schedules using Microsoft Project and Asana
  • Facilitated stakeholder meetings, providing updates and gathering requirements
  • Successfully managed multiple concurrent projects while maintaining safety and quality standards

Executive Assistant

JTE Real Estate
08.2020 - 07.2022
  • Managed tenant inquiries, lease documentation, renewals, and rental payment processes
  • Coordinated maintenance requests and contractor communication for timely resolution
  • Conducted property inspections to ensure safety and compliance
  • Streamlined bookkeeping and administrative processes to improve efficiency

Executive Assistant

DFB United
08.2019 - 03.2020
  • Manage client accounts with a focus on timely communication, issue resolution, and relationship retention
  • Build and maintain strong relationships with key stakeholders to drive repeat business
  • Collaborate with cross-functional teams to streamline service delivery and project execution
  • Analyze customer feedback to identify service improvements and growth opportunities
  • Achieve sales goals by cultivating and securing new customer relationships

Education

High School Diploma -

Plainfield South High School
Plainfield, IL

Skills

    Account Management Client Relationship Management Customer Service Strategic Planning Sales Development Contract Negotiation Project Management Issue Resolution Upselling Sales Reporting Documentation & Reporting Stakeholder Communication Team Collaboration Electronic Payments & Credit Card Processing


Timeline

Account Manager

Utility Concrete Products, LLC
03.2024 - Current

Project Manager

Mahoney Environmental
08.2022 - 03.2024

Executive Assistant

JTE Real Estate
08.2020 - 07.2022

Executive Assistant

DFB United
08.2019 - 03.2020

High School Diploma -

Plainfield South High School