Jessica Burley
Costco Wholesale
San Francisco,United States
20
years of professional experience
Experienced supervisor in food service and front-end operations, known for cash handling, register operation, and team training. Maintains smooth workflow, resolves member concerns quickly, and supports clean, efficient, and accurate service during peak demand.
Work History
Front End Supervisor
3 Months- Supervised front end operations, directing cashiers, greeters, and cart staff to maintain smooth member flow.
- Trained new hires on register procedures, membership verification, and member service standards.
- Monitored transaction accuracy, payment handling, and cash control to support loss prevention.
- Resolved member concerns at registers, refunds, and returns with prompt, professional service.
Food Court Supervisor
6 Years 10 Months- Processed cash, credit, and return transactions accurately at the register.
- Supervised food court workflow, coordinating prep, service, and cleanup to maintain smooth member traffic.
- Trained associates on sanitation standards, food handling procedures, and safe equipment operation.
- Monitored inventory levels, restocked supplies, and rotated product to support consistent menu availability.
- Resolved member concerns promptly, delivering courteous service and accurate order fulfillment.
- Inspected food preparation areas for cleanliness, compliance, and readiness before peak periods.
Food Court Service Assistant
3 Years 10 Months- Guided members through food court purchase process, ensuring satisfaction and timely service.
- Maintained department cleanliness.
- Delivered quality food to members.
Retail Associate
2 Years 8 Months- Delivered fast, courteous customer service while resolving questions and locating merchandise
- Processed register transactions accurately and maintained balanced cash handling procedures
- Organized and replenished sales floor merchandise to support store presentation standards
- Executed fitting room recovery, return handling, and merchandise restocking throughout shifts
Certified Nurse Assistant
1 Year 1 Month- Monitored vital signs and reported condition changes promptly to nursing staff.
- Delivered daily personal care support, including bathing, dressing, and grooming, while preserving resident dignity.
- Assisted with mobility, transfers, and ambulation using safe body mechanics and lift equipment.
- Documented intake, output, and care activities accurately in resident records.
- Supported rehabilitation plans by encouraging therapy participation and maintaining consistent routines.
- Positioned residents routinely to reduce discomfort and support pressure injury prevention.
- Maintained clean, organized patient areas while following infection control and safety procedures.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
No Degree - General Education
High School Diploma
Skills
Transaction processing
Transaction accuracy
Customer service
Complaint resolution
Staff management
Workflow management
Opening and closing procedures
Problem-solving skills
Timeline
Front End Supervisor
Costco Wholesale
08.2026 - CurrentRead More
Food Court Supervisor
Costco Wholesale
10.2019 - 08.2026Read More
Food Court Service Assistant
Costco Wholesale
01.2016 - 11.2019Read More
Retail Associate
Ross Dress For Less
10.2011 - 06.2014Read More
Certified Nurse Assistant
Linda Mar Rehabilitation
06.2006 - 07.2007Read More
San Francisco City College
No Degree from General Education
Read More
Terra Nova High School
High School Diploma
Read More