Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Bussey

Kingwood

Summary

Dedicated professional with a strong work ethic and goal-oriented mindset, consistently driving results and contributing positively to team success. Quick to adapt and learn new skills, which help enhance productivity and efficiency. Offers a collaborative spirit and a commitment to excellence, making a valuable addition to any organization seeking motivated individuals.

Overview

24
24
years of professional experience

Work History

Team Lead

Walmart
11.2024 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Oversaw the work of associates, ensuring everyone understood their roles and responsibilities, which helped improve overall team efficiency.
  • Delegated tasks effectively among team members, which allowed us to meet deadlines and maintain high productivity levels.
  • Planned and executed daily operations, streamlining processes to enhance workflow and optimize team performance.
  • Solved problems on the spot by assessing issues quickly and implementing solutions, which minimized disruptions and maintained a positive work environment.

Hostess/Server/Bartender

Applebee's Neighborhood Grill & Bar
08.2001 - 01.2015
  • Managed seating arrangements and flow during busy shifts, which ensured efficient table turnover and improved overall guest satisfaction.
  • Developed strong customer service skills, allowing for positive interactions with guests, which enhanced their dining experience and encouraged repeat visits.
  • Handled multiple tasks simultaneously, including taking orders and serving food and drinks, which helped maintain a seamless operation even during peak hours.
  • Exercised composure and effectiveness under pressure, which contributed to a positive team atmosphere and customer contentment in a fast-paced environment.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly, which helped build customer loyalty and satisfaction.


Education

General Studies

Morgantown High School
Morgantown, WV
05-2001

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Great communication
  • Adaptability
  • Time Management
  • Flexibility

Timeline

Team Lead

Walmart
11.2024 - Current

Hostess/Server/Bartender

Applebee's Neighborhood Grill & Bar
08.2001 - 01.2015

General Studies

Morgantown High School

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