Jessica Caballero
Harvey,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
J Rosales Construction, LLC
07.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Executed record filing system to improve document organization and management.
Crew Leader
AMC Theatres
11.2020 - 06.2022
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
Crew Member
Smoothie King
05.2019 - 02.2020
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Bachelor of Arts/Science - Criminology And Justice
Loyola University New Orleans
New Orleans, LA05.2024
High School Diploma -
John Ehret High School
Marrero, LA07.2020
Skills
- Quality Assurance
- Clerical Support
- Staff Support
- Issue Troubleshooting
- Order Management
- Customer Engagement
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
J Rosales Construction, LLC
07.2022 - Current
Crew Leader
AMC Theatres
11.2020 - 06.2022
Crew Member
Smoothie King
05.2019 - 02.2020
Bachelor of Arts/Science - Criminology And Justice
Loyola University New Orleans
High School Diploma -
John Ehret High School
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