Jessica Cabrera
Summary
Dynamic Medical Assistant Supervisor with a proven track record at Pediatrics Express, enhancing team efficiency and patient care delivery. Skilled in HIPAA compliance and direct patient care, I implemented an efficient triage system, reducing wait times significantly while fostering strong patient relationships through exceptional communication. Committed to maintaining a safe clinical environment.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Loyal Source Government Services, LLC
10.2022 - 03.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant Supervisor
Pediatrics Express
09.2019 - 09.2022
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
- Reduced wait times for patients by implementing an efficient triage system for urgent cases.
- Called and faxed pharmacies to submit prescriptions and refills.
- Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
- Collaborated with human resources to recruit, interview, hire, and onboard new medical assistant team members.
Education
NRCMA - Medical Assistant
South Texas Vo-Tech
1600 N Westgate Dr Ste 400 Weslaco, Tx 7859906-2019
GED -
South Texas Vo-Tech
1600 N Westgate Dr Ste 400, Weslaco, TX 7859905-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vitals
- Injections- Sub-Q, IM,ID
- KG Lead Placement
- Urine Analysis
- Hemmocult Tests
- ECG, H-Pylori, Strap Test
- Auto Clave
- Phlebotomy
- EMR / EHR
- Direct patient care
Accomplishments
- Successfully transitioned facility to use of
- Advanced MD
- Recognized for outstanding dedication to patient care.
Certification
- CMA - Certified Medical Assistant
- RMA - Registered Medical Assistant
- Basic Life Support (BLS) CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Loyal Source Government Services, LLC
10.2022 - 03.2025
Medical Assistant Supervisor
Pediatrics Express
09.2019 - 09.2022
NRCMA - Medical Assistant
South Texas Vo-Tech
GED -
South Texas Vo-Tech
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