Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jessica Camacho

Grand Prairie

Summary

Transportation Clerk with 5+ years of experience in the logistics industry. Skilled in tracking shipments, managing warehouse inventory and customer accounts. Easily able to resolve operational issues with drivers, clients, and warehouse personal. Strong knowledge of transportation and shipping processes, with a proven ability to support and ensure smooth daily logistics operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Transportation Dispatcher

TTR SHIPPING
04.2024 - Current
  • Oversee dispatch operations for the Houston, San Antonio and Austin warehouse, coordinating with staff to manage inventory and communicating with drivers to assign and manage daily delivery routes.
  • Tracking sweep logs from Dallas to all 3 warehouses, ensuring all products deliver promptly and in alignment with customer expectations.
  • Communicate with drivers to address on-site issues, providing prompt support and effective solutions to ensure continued operations.
  • Contact customers one day in advance to gather any special instructions needed for drivers to complete the next day’s routes efficiently.
  • Manage the remote exchange of all paperwork, ensuring accurate documentation is received, reviewed, and uploaded into the OME system in a timely manner.
  • Monitor and respond to all emails accepting potential loads, providing confirmed dates, driver names, and estimated time frames.

Logistics Coordinator / Transportation Dispatcher

UNIS LLC
09.2021 - 04.2025
  • Main positions: Drayage Representative, Customer Service, LTL Dispatcher. Check In Clerk. Logistics Coordinator.
  • Scheduled and organized loads with drivers and trucks, optimizing route efficiency.
  • Updated customers with accurate ETAs, and addressed concerns regarding their orders.
  • Managed daily pickup requests and strategically re-dispatched drivers to optimize area coverage.
  • Arranged pickup and delivery appointments to maintain smooth logistical operations.
  • Communicated with mechanics regarding driver breakdowns and trailer problems.
  • Coordinated with the back office to confirm completed deliveries, pickups, and daily trailer swaps from the client's warehouse.
  • Mastered the TMS program Processing Bills of Lading (BOLs) from full truckload (FTL) and partial pickups, ensuring accurate data entry for pallet count, piece count, purchase orders, consignee locations, and specific delivery instructions.
  • Handled the uploading of all driver documentation, including PODs, BOLs, fuel receipts, and daily driver login sheets
  • Processed and recorded all incoming and outgoing orders efficiently.
  • Coordinated with warehouse for efficient management of inbound and outbound shipments handled by third-party carriers.
  • Scheduled freight deliveries, ensuring adherence to transit days and client satisfaction.
  • Directed the CSR team to effectively address and resolve operational concerns.
  • Provided outstanding customer service through professional communication and a strong understanding of customer value.
  • Communicated with the OSD department regarding damaged units and order cancellations, ensuring accurate details such as serial and model numbers, and piece count.

Drayage Representative

UNIS LLC
09.2020
  • Responded to customer inquiries, managed accounts, and provided rate quotes.
  • Entered work orders into the TRINIUM system to ensure accurate daily tracking and tracing.
  • Monitored and revised ETAs for container loads each morning, providing updated information to clients daily.
  • Coordinated container live unloads with warehouses according to the dramp dates from the railyard, minimizing storage fees, and expediting freight delivery.
  • Dispatched drivers to efficiently pick up and deliver available containers, notified from the rail yard.
  • Analyzed return locations provided by Steamship Lines to facilitate the correct return of empty units.
  • Uploaded all delivery-related paperwork, including Delivery Orders, Proof of Delivery, Outgate, and Ingate Tickets


Education

High School Diploma -

Sam Houston High School
07-2020

Skills

  • Excellent customer service skills, with the ability to solve issues effectively
  • Well organized and keeping track of all product inventory
  • Operations skills and experience in the trucking and freight forwarding industry
  • Excellent written and verbal English-speaking communication skills
  • Strong computer skills, with knowledge of spreadsheets and word processing
  • Excellent communication skills, with customers, drivers, and warehouse personal
  • Well experienced in all of the logistics industries and positions
  • Computer skills in Microsoft Excel, Word, and Outlook, Trinium, TMS, OME
  • Excellent understanding of all US states facilitating freight distribution

Accomplishments

  • Received award for outstanding teamwork
  • Acknowledged and Nominated for Women in the Workforce for 2 years in a row

Certification

-Received Award for Outstanding Teamwork

-Acknowledge and Nominated for Women In The Workforce 3 years in a row.

Languages

English
Professional
Spanish
Professional

Timeline

Transportation Dispatcher

TTR SHIPPING
04.2024 - Current

Logistics Coordinator / Transportation Dispatcher

UNIS LLC
09.2021 - 04.2025

Drayage Representative

UNIS LLC
09.2020

High School Diploma -

Sam Houston High School

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