Dynamic leader with a proven track record at ULTA Beauty, enhancing employee retention and performance through expert training program design and market analysis. Excelled in team building, mentoring, and driving sales growth, demonstrating exceptional communication and negotiation skills. Achieved significant business success by focusing on strategic goals and fostering professional development.
Hi, I’m
Jessica Campbell
Retail Market Trainer
Myrtle Beach,SC
Summary
Overview
15
years of professional experience
Work History
ULTA Beauty
Retail Market Trainer
02.2021 - Current
Job overview
- Increased employee retention rates by implementing ongoing professional development opportunities.
- Developed customized training materials for diverse audiences, resulting in improved comprehension and application of concepts.
- Enhanced employee performance by conducting comprehensive market training sessions.
- Collaborated with sales and marketing teams to align training content with organizational goals and strategies.
- Contributed to the creation of best practices in market training, ensuring consistency across company locations.
Ulta Beauty
General Manager
11.2015 - Current
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Petsmart
Operations Manager
02.2009 - 11.2015
Job overview
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Education
Francis Marion UniversityFlorence, SC
Bachelor Of Science from Chemistry And Biology
University Overview
Skills
- Team Building and Motivation
- Goal Setting and Achievement
- Coaching and Mentoring
- Market Analysis Expertise
- Negotiation and Persuasion
- Training Program Design
- Presentation Skills
- Technical training
- Learning Management Systems
- Workshop Facilitation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking Abilities
- Excellent Communication
- Adaptability and Flexibility
- Relationship Building
- Self Motivation
- Analytical Thinking
- Compliance Training
- Employee Performance Reviews
- Human Resources
- Employee Interviewing
Timeline
Retail Market Trainer
ULTA Beauty
02.2021 - Current
General Manager
Ulta Beauty
11.2015 - Current
Operations Manager
Petsmart
02.2009 - 11.2015
Francis Marion University
Bachelor Of Science from Chemistry And Biology